Verspätete Zahlung von Sportaza

Good morning,

I would like to ask if anyone is in the same situation as me on sportaza.com.

I have a withdrawal pending for 6 working days, withdrawal made on 18/10/2021, today is 26/10 and still nothing, always withdrawal pending.

I have contacted support several times, but they always reply that it takes 3-5 working days to process the payments.

now it's been 6 days but nothing.

It is a truly unacceptable situation, I am really afraid I have lost 1200 euros that I have on my account, can someone help me to solve it ???

Thanks

Buongiorno,

vorrei chiedere se qualcuno si trova nella mia stessa situazione su sportaza.com.

ho un prelievo in attesa da 6 giorni lavorativi,prelivo effettuato il 18/10/2021, oggi è il 26/10 e ancora niente,sempre prelievo in attesa.

ho contattato più volte l’ assistenza,ma rispondono sempre che ci vogliono 3-5 giorni lavorativi per processare i pagamenti.

ora sono passati 6 giorni ma niente.

E’ una situazione veramente inaccettabile, temo veramente di aver perso 1200 euro che ho sul conto,qualcuno può aiutarmi a risolvere???

Grazie

Hi, 6 days still isn't too long waiting time even though I understand you'd get your winnings as soon as possible. Sportaza should be a decent casino according to our website, so I'd give them a bit more time.

Hello,

An email from the finance department arrived just this morning.

after 7 working days they were able to process the withdrawal.

now I have to wait to see the transfer with my own eyes.

anyway thank you for the support

ciao,

e’ arrivata proprio quesra mattina una mail del dipartimento finanziario.

dopo 7 giorni lavorativi sono riusciti nell’ impresa di elaborare il prelievo.

ora devo aspettare di vedere con i miei occhi il bonifico.

vi ringrazio comunque per il supporto

Alright, if it was really process, you should certainly receive the winnings by the end of next week (probably earlier).

Did you finally get your money?

Did they ask you for your documents?

Alla fine hai ricevuto i tuoi soldi ?

Ti hanno chiesto i documenti?

Generally speaking, casinos usually ask for documents in order to verify your identity whenever you're a new player in the casino. I'm also curious whether tazzatore got the money. It's been 11 months 🙂

Now I'm in the same situation, I'll let you know

Ora sono nella stessa situazione, ti farò sapere

Yes please, keep us informed 🙂

Today after 8 days I can say that I have received the money, 1600 euros, so I can say that even if the site is late, it pays.

The only problem is that you can withdraw a maximum of 800 euros per day no more and you can have a maximum of 3 pending withdrawals

Oggi dopo 8 giorni posso dire che mi sono arrivati i soldi,1600 euro, quindi posso dire che anche se in ritardo il sito paga.

L'unico problema è che puoi prelevare un massimo di 800 euro al giorno non di più e puoi avere massimo 3 prelievi in sospeso

Hello mauro,

thank you for your update, I take it as quite positive information 🙂.

Anything else we should know about Sportaza? 🤔

The thing I can tell you is they deliberately delay the payments and give you the possibility to cancel the withdrawal even up to 5 days later, so that you cancel it and play all your winnings.

I don't know if I will return to play on this site

La cosa che ti posso dire è ritardano apposta i pagamenti e ti danno la possibilità di annullare il prelievo addirittura fino a 5 giorni dopo ,in modo che tu lo annulli e ti giochi tutta la tua vincita .

Non so se tornerò a giocare su questo sito

I think that it is quite normal that the player is allowed to cancel the withdrawals, it's a standard.

I just thinking about how you know for sure, that the withdrawals are delayed on purpose.

But I also think that you should play in a casino you believe in and feel safe there. Do you have any other casinos in mind? Let us know 🙂