IceBet Casino - Die Einzahlung des Spielers wurde nicht gutgeschrieben.

the amount of €25 was paid from my account to the casino, was never credited, chat replies I should wait, amount was debited from the account

der Betrag von 25 € wurde von meinem Konto an das Casino gezahlt, wurde nie gutgeschrieben, Chat antwortet ich soll warten, Betrag wurde vom Konto abgebucht

Hello simplyme,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with IceBet Casino. Please allow me to ask you a few more question before we would move forward.

Was this your first ever deposit into the casino? What payment method did you use to deposit? Did you also send the casino the confirmation of the payment.

Looking forward to your answer.

Regards,

Nick

Hello Nick,

Money was credited 1 day later. thanks for Support

Very best regards

Petra

Thank you simplyme for letting us know that your issue has been resolved. Please do not hesitate to contact us if you will come across any other trouble again in the future, we will gladly try to help you.

Regards,

Nick