Lapalingo Casino - Der Spieler hat Mühe, dies zu überprüfen.

I have a problem with the Lapalingo Casino I've been playing for 3 years because without any problems all of a sudden they want to verify a deleted Paysafe account from me I have already provided the necessary proof that my account has been deleted but it crosses my mind that it is a scam

Ich habe ein Problem mit dem Lapalingo Casino ich spiele seit 3 Jahren da ohne Probleme aufeinmal wollen die von mir ein gelöschtes Paysafe Konto verifizieren ich habe bereits den nötigen Nachweis erbracht dass mein Konto gelöscht ist trotzdem stellen die sich quer meiner Meinung nach ist dass Betrug

Hello samyeisteee,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with Lapalingo Casino. Please allow me to ask you a few more question before we would move forward.

Could you please advise if the e-mail from paysafe which you provided to us was rejected by the casino? Can't you request from paysafe an e-mail where they would confirm that the account really did belong to you and it was closed (ID or reference number of the same account you used in the casino before).

Looking forward to your answer.

Regards,

Nick

Dear samyeisteee,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond to your complaint in the given time frame, or don’t require any further assistance, we will reject it.

The complaint will be now closed for the above mentioned reason.