Apollo Slots Casino - Der Spieler kann sich nicht zurückziehen.

I can't withdrawals

no puedo retirar dinero

Dear crisnaripeto,

Thank you for submitting your complaint. Please could you provide more information and details regarding your complaint?

Have you made any successful withdrawals before? Could you please confirm that you have passed the KYC verification?

Have you tried discussing this problem with the casino directly? If there is any relevant communication between you and the casino, please forward it to kristina.s@casino.guru, or alternatively, post it here.

I hope we will be able to help you to resolve this issue as soon as possible. Thank you very much in advance for your reply.

Best regards,

Kristina

I send a message to the casino and he does not answer me and the chat and nothing asked me for a deposit and I can not deposit and the net was already worth mother, he no longer wants to give me the casino and I have 300 left

Le mando mensaje al casino y no me contesta y al chat y nada me pedía un depósito y tampoco puedo depositar y la neta ya valió madre ya no me quiere dar el casino y me quedan 300

Thank you for your reply, crisnaripeto. Have you accumulated your winnings with or without an active bonus, please?

Dear crisnaripeto,

We are extending the timer by 10 days. Please, be aware that in case you fail to provide the required information in the given time frame, we will reject your complaint.

So I already left it, it has been a long time and they have not been able to do anything the best take out the guru casino

Así ya dejé la ya pasó mucho tiempo y no han podido aser nada lo mejor saquen al casino de guru

I am sorry, crisnaripeto, but I am not sure I understand your last message. Are you no longer interested in our help? Should I close the complaint?

They do not grab anything, they are worth dick

No asen nada valen verga

So, how do you wish to proceed with this complaint?

I want money without much detour

Quiero dinero sin tanto rodeo

If you don't want to continue resolving this case, please give me a clear answer. And if you want to continue, please note that in order for me to help you, you have to answer my previous questions first, so I can understand the issue as much as possible:

• Have you made any successful withdrawals before?
• Could you please confirm that you have passed the KYC verification?
• Have you accumulated your winnings with or without an active bonus, please?

Moreover, I still haven't received any communication between you and the casino. Please forward everything to kristina.s@casino.guru.

Let me know how you wish to proceed with this complaint. Thank you in advance.

Dear crisnaripeto,

We are extending the timer by 7 days. Please, be aware that in case you fail to provide the required information in the given time frame, we will reject your complaint.

Unfortunately, we’re forced to reject this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with further investigation or suggest possible solutions.

The player can reopen this complaint anytime.