CryptoLeo Casino - Der Rückzug des Spielers wird ständig abgelehnt.

I won a decent amount of money on CryptoLeo. After a couple of rejected withdrawals with no reasoning, I have now been waiting for 2 weeks for my withdrawal to be reviewed, and it has not been reviewed ywt. I have contacted the "support" team, but they have been useless. I have also had unanswered emails. I am afraid that I will not get the money and that I have been scammed.

Hello harry8hb,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with CryptoLeo Casino. Please allow me to ask you a few more question before we would move forward.

Could you please advise if your account is already verified and if yes, since when exactly? Did you accumulate your winnings with real money or did you use a bonus? When was the last time you spoke to the casino and what was it about?

Looking forward to your answer.

Regards,

Nick

Dear harry8hb,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.