Flappy Casino - Das Spielerkonto wird geschlossen und die Einzahlung einbehalten.

I made a deposit, and two days later when I tried to access my account, I was told that my account had been closed with my deposit balance.

fiz um depósito, dois dias depois vou entrar minha conta dizem que minha conta foi encerrada com meu saldo de depósito.

Dear Ronaldo1921,

Thank you very much for submitting this complaint. I'm sorry to hear about your problem. Please allow me to ask you a few questions to clarify your situation.

Have you received any email explaining why your account was closed? If you have, please forward it to me at veronika.l@casino.guru.

Have you played any games with the money you deposited?

How long have you been playing at Flappy Casino? Has your account been fully verified?

I hope we will be able to help you resolve this issue as soon as possible. Thank you in advance for your reply.

Best regards

Veronika

I didn't receive an email as to why.

yes, I had played sports

I had only opened an account with this casino for 3 days and my account was not verified.

Não recebi e-mail sobre o porque.

sim, eu havia jogado em esportes

tinha apenas 3 dias que havia aberto conta neste casino, minha conta não era verificada.

Thank you for your reply. As you might know, our forum Casino.Guru deals with complaints regarding online casinos only. I understand it must be difficult for you, but unfortunately, we don’t have enough insight to take on this kind of issue related to sports betting. Therefore, I will be forced to reject your complaint.

Thank you very much for your understanding.

Best regards

Veronika