Beschwerde von Vulkano Vegas Ich kann meinen Wincka nicht zurückziehen

I need help, 12 hours have passed and I confirmed my data and vulkano vegas does not allow me to withdraw my profit of 275 soles, someone to help me urgently.

Necesito ayuda ya pasaron 12 horas y confirme mis datos y vulkano vegas no me permite retirar mi ganancia de 275 soles, alguien que me ayude urgentr.

12 hours? If it take more than a week, I'd start to be worried, but 12 hours of waiting for a withdrawal is nothing to be honest.

Do you know how long the Kye verification takes? I go 3 days of waiting, do you know if I put my public service receipt but it is in the name of my family member but my address is the same as my ID, will it be validated by kinship with the owner, someone who knows about these verification processes?

Saben cuanto demora el Kye verification? voy 3 dias de espera, saben si pongo mi recibo de servicio publico pero esta a nombre de mi familiar pero mi direccion es la misma de mi DNI, por parentesco con el titular la validaran, alguien que sepa de estos procesos de verificación?

@Daniel

According to some other players from this forum, verification in Vulkan Vegas can take even two weeks. Regarding your question - I'm quite sure the public service receipt won't be accepted since your name isn't stated there. It doesn't matter that the address is correct. Everything must be correct, including your name.

I have already been verified, do you know how long it takes for the skrill payment to be confirmed?

Ya me verificaron, saben cuanto demora el pago por skrill en confirmarse?

Skrill is usually one of the fastest payment methods. You shouldn't wait long.

My account is verified in skrill by all means and the Vulcan kye verification also, however, the process of my withdrawal is accepted by Vulcan but it is incomplete. It is my third attempt, I already claimed by all possible means, I hope someone gives me an answer.

Mi cuenta esta verificada en skrill por todos los medios y el kye verification de Vulcan tambien sin embargo el proceso de mi retiro lo acepta vulcan pero sale incomplete es mi tercer intento, ya reclame por todos los medios posibles, espero alguien me de alguna respuesta.

I tried to contact the casino representative so he might be able to give you more info 🙂

I am sure that you will get your winnings paid out 🙂

Sometimes it just takes patience 🙂✌🏻👳‍♂️✌🏾

The casino representative has contacted me and he said your withdrawal should be resolved. Is that correct?

If everything ok

Si todo ok

Great! Thanks for the update.