Casino Infinity - generelle Diskussion (Seite 2)

They have stopped answering me via chat, I only communicate via email and the reason for the cancellation is this, while I made the withdrawal directly with what I won

Thank you for your letter

We would like to inform you that the withdrawal requests have been canceled because they have expired within the transaction time frame.

Players usually have 60 seconds to complete their withdrawal request details in the system. If this time is not met, the transaction will be shown as Expired, which is why they were cancelled.

Thank you for being our customer and we wish you the best!

To leave your feedback or if you have any other problems/questions, please feel free to contact us or reply to this message.

Sincerely,

Infinity Support Team.

Έχουν σταματήσει να μου απαντάνε μέσω τσατ έχω επικοινωνία μόνο μέσο εμαιλ και ο λόγος τον ακυρώσεων είναι αυτός ενώ εγώ την ανάληψη την έκανα απευθείας με το που κέρδισα

<Αγαπητέ πελάτη,

Σας ευχαριστώ για την επιστολή σας

Θα θέλαμε να σας ενημερώσουμε ότι τα αιτήματα ανάληψης έχουν ακυρωθεί επειδή έχουν λήξει εντός του χρονικού πλαισίου της συναλλαγής.

Οι παίκτες έχουν συνήθως 60 δευτερόλεπτα για να ολοκληρώσουν τα στοιχεία του αιτήματος ανάληψης στο σύστημα. Εάν δεν τηρηθεί αυτός ο χρόνος, η συναλλαγή θα εμφανίζεται ως Έληξε, γι' αυτό και ακυρώθηκαν.

Σας ευχαριστούμε που γίνατε πελάτης μας και σας ευχόμαστε ότι καλύτερο!

Για να αφήσετε τα σχόλιά σας ή εάν έχετε άλλα προβλήματα/απορίες, μη διστάσετε να επικοινωνήσετε μαζί μας ή να απαντήσετε σε αυτό το μήνυμα.

Με εκτίμηση,

Ομάδα υποστήριξης Infinity.

I see. So, did you try to request it again? Were you successful?

I made a withdrawal request via bank and it is currently on hold. Do you think I will get my winnings?

εκανα αίτημα ανάληψης μέσω τραπεζης και προς το παρόν είναι σε σε αναμονη. Πιστεύεται θα πάρω τα κέρδη μου;

Well, I hope so.

Is there any information regarding the timeframe?

Surely keep us informed about the process, please.

I was told it takes 3 working days. I hope it will be completed soon. Generally this casino pays???

Μου είπαν ότι θέλει 3 εργάσιμες. Ελπίζω να ολοκληρωθει σύντομα. Γενικά αυτό το καζίνο πληρώνει;;;

In general, this casino cares, I would say.

You can see it when you go through the reviews from players, for example. Check it out here.🙂

It won't let me see his reviews why?

Δεν μου επιτρέπει να δω τις κριτικές του γιατι;

Try to clear the cookies on your computer; maybe that is the problem.

What just caught my eye, actually, is that we have information that this casino doesn't accept players from Cyprus.🤔

Were you able to verify your account there?

Has this casino paid out any other users lately?

Έχει πληρώσει τον τελευταίο καιρό κάποιον άλλον χρήστη αυτό το καζίνο;

Did you read through the reviews for this casino I have suggested before? Were you able? There you can find much useful information.

Also, if you look at the complaints filed for this casino, you can see that they are able to pay the players.

All good with this casino I got paid

Όλα καλά με αυτό το καζίνο πληρώθηκα

Hi! Nice to know. How long in total did it take for you to get the money from the casino anyway? Just so you know, this is usually the most beneficial experience one can share. 😀

It took me 3 days

3 ημέρες μου πήρε

Alright then. So what about writing about the whole experience of yours in a user review?

Would you be interested? It can help others gather more information about this casino, you know.

Here's the link if you decide to do so.

I would like to know what your overall experience is and how you would score it.🤔

For the umpteenth time I am a victim of fraud from infinity casino. I have spent thousands of euros in this casino. Whenever I've requested a withdrawal, it rarely goes through. It was a long time, my withdrawals were getting canceled until I made the mistake and since I wasn't getting my winnings, I was playing them. Now I won 1500 euros. It has been since last week that I have been trying to withdraw and it keeps getting canceled without an excuse. The vip manager makes fun of me in the messages.

My account has been authenticated for a year.

I really don't know how I will manage to get my money this time. !!!

Για πολλοστή φορά πέφτω θύμα απάτης από το infinity casino. Σε αυτό το καζίνο έχω ξοδέψει χιλιάδες ευρώ. Όποτε ζήτησα ανάληψη, σπάνια προχωράει. Πέρνουσε πολύς καιρός , μου ακυρώνονται οι αναλήψεις μέχρι που έκανα το λάθος και αφού δεν έπαιρνα τα κέρδη μου, τα έπαιζα. Τώρα κέρδισα 1500 ευρώ. Έχει από την περασμένη βδομάδα που προσπαθώ να κάνω ανάληψη και συνέχεια χωρίς δικαιολογία μου ακυρώνεται. Ο vip manager με κοροϊδεύει στα μηνύματα.

Ο λογαριασμός μου έχει ταυτοποίηση εδώ και ένα χρόνο.

Πραγματικά δεν ξέρω πως αυτή την φορά θα καταφέρω να πάρω τα λεφτά μου. !!!

This really doesn't sound good to me.

I would surely suggest you file a complaint where our team could try to find out what exactly is going on there and why your withdrawal is being rejected without reason.

Please follow this link, describe well the whole issue, and hopefully soon there will be some answers from the casino regarding the situation.

Do you think you will try that? We're here for you.

look they give you a bonus of 20 euros and the spin is 0.10 minutes i.e. 2 euros.... before I made a deposit they gave me 50 euros supposedly as a gift to the casino and it was spins 0.10×50=i.e. 5.00 euros away from them

κοιτάξτε σας δίνουν λένε μπόνους τον 20 ευρώ και το γύρισμα είναι 0.10 λεπτά δηλαδή 2 ευρώ....πιο πριν έκανα κατάθεση κοι μου έδωσαν 50 ευρώ υποτίθεται δωρω στο καζίνο και ήταν περιστροφές 0.10×50=δηλαδή 5.00 ευρώ μακριά από αυτούς

Hi, I've read this several times but I still can't figure out where you see the problem. Is it that they gave you more FS before than with the next bonus?

Can you elaborate more?

They keep not paying me. I gave them 3 different iban and they did nothing. In the emails some Rick every day gives me different excuses and gets angry that I ask for my money. Almost swearing at me. I have given up on them. A few days ago I opened a complaint with you. You are my last hope to get my money! !

Συνεχίζουν να μην με πληρώνουν. Τους έδωσα 3 διαφορετικά iban και δεν έκαναν τίποτα. Στα email κάποιος Rick κάθε μέρα μου δίνει διαφορετικές δικαιολογίες και θυμώνει που ζητώ τα λεφτά μου. Σχεδόν να με βρίζει. Έχω απελπιστεί μαζί τους. Πριν λίγες μέρες άνοιξα παράπονο κοντά σας. Είσαστε η τελευταία μου ελπίδα να πάρω τα λεφτά μου ! !

Hello, I have created an account at Infinity Casino and I have spoken to them via chat and according to them, the game is allowed for Spanish players residing in Spain. That is what they told me via chat. I have managed to win a sum of €18,000 by depositing €800 from my bank account. I see that here at Casino Guru it says that Spanish players are not accepted, but Infinity Casino says yes. In fact, they serve you in Spanish and let you select Spain as your country when you create your account. Could you help me with this please? Thanks in advance.

All the best

Hola he creado una cuenta en el casino Infinity y he hablado con ellos por el chat y según ellos está permitido el juego para jugadores españoles residentes en España eso me han dicho por el chat he conseguido ganar una suma de 18.000€ ingresando de mi cuenta bancaria 800€ , veo que aquí en casino guru pone wue no se aceptan jugadores españoles pero Infinity casino dice que si , de echo te atienden en español y te dejs seleccionar españa como pais cuando creeas tu cuenta me podrias ayudar con esto porfavor ? Gracias de antemano

Un saludo