LuckyStart Casino - Der Spieler hat Probleme mit der Annahme des Bonuscodes.

hello, you say your site luckystart casino offer 200% bonus and 300fs code EXC200, casino says they dont accept any third part promotions, so this code is not available anymore?

Dear Kingpin11,

Thank you very much for submitting this complaint. I'm sorry to hear about the problem you're experiencing. Please allow me to ask you a few questions to clarify your situation.

Could you please specify if you made a deposit and used the bonus code you found on our website?

Have you not made the first deposit yet and are you waiting to see if the bonus is still available?

Have you tried checking with the casino customer support if the bonus code EXC200 is still working?

In the meantime, I will check the bonus availability with our Data Department.

I hope we will be able to help you resolve this issue as soon as possible. Thank you in advance for your reply.

Best regards

Veronika

they just said that no external codes are used, I didn't get any other answer

sanottiin vaan että ei käytetä ulkopuolelta tulleita koodeja en saanut sen kummempaa vastausta

I have checked this information for you, and according to our data, the exclusive bonus with the code EXC200 is still available. This is a first deposit bonus that requires a minimum deposit of 20€. Please make sure to enter the bonus code during the deposit process to claim it successfully.

If you encounter any issues or have further questions, feel free to let me know.

Dear Kingpin11,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.