MyEmpire Casino - Die Auszahlung des Spielers verzögert sich.

Hello,

I submitted a withdrawal request on September 17, 2024, and unfortunately, it has not been completed yet.

I am in daily communication with them, and they keep giving me the same answer: to be patient.

Please help me with this matter.

Γεια σας.

Έχω υποβάλει αίτημα ανάληψης από τις 17-9-2024 και δυστυχώς ακόμα δεν έχει ολοκληρωθεί.

Σε καθημερινή επικοινωνία που έχω μαζί τους, μου δίνουν συνέχεια την ίδια απάντηση. Να κάνω υπομονή.

Παρακαλώ πολύ για την βοήθεια σας.

Hello nfnft88,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with MyEmpire Casino. Please allow me to ask you a few more question before we would move forward.

• Could you please advise if your account is already verified and if yes, since when exactly?
• Did you accumulate your winnings with real money or did you use a bonus?
• When was the last time you spoke to the casino and what was it about?

Please note that we recommend to wait at least 14 days for your verification/withdrawal to be processed specially if it’s your first ever request.

Looking forward to your answer.

Regards,

Nick