PlayKasino Casino - Der Spieler beschwert sich, dass die Verifizierung nicht einfach ist.

they are not easy to deal with when verifying the account - and there is money to be paid into the account.

Inexperienced ... maybe?

but I don't think so

if they continue this way, they will not get many customers in the store :(

de er ikke nemme at have med at gøre, når kontoen skal verificeres - og der står penge til udbetaling på kontoen.

Uerfarne... måske?

men jeg tror det ikke

fortsætter de på denne måde, så får de ikke mange kunder i butikken :(

Hello Lars.

Thank you very much for submitting your complaint through our website. Based on our data Playkasino has been opened only since last month. Every casino starts somehow. I understand that in other casinos verification process is much faster. We give a chance to every casino, and we will see how they handle the verification process in the future. Thanks for the information you gave us, we created a special con (Complicated verification process) which informs players that verification is not so easy in this casino.

If you don’t have any other problem, I will close the complaint.

Regards, Matej

Unfortunately, we’re forced to reject this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with further investigation or suggest possible solutions.

The player can reopen this complaint anytime.