Die Dokumente, die ich am 8. Juni gesendet habe, waren Führerschein, Adressnachweis (vor 30 Tagen ausgestellte VIVO-Telefonrechnung), ausgefülltes und unterschriebenes Auszahlungsantragsformular, Bitcoin-Schlüsseladresse. Die letzte E-Mail, die mir das Casino geantwortet hat, war am 20. Juni. Erneuter Adressnachweis und BITCOIN-Schlüssel angefordert, ich habe ihn am 20. erneut gesendet, und nach diesem Datum hat niemand bezüglich der Kontoverifizierung geantwortet, und der Online-Support hilft uns bei dieser Frage nicht. Sobald es 4 Werktage verstrichen war, schickte ich eine E-Mail mit der Bitte um Rücksendung, aber niemand antwortet. Ich habe mich im Casino registriert und einen Gratisbonus erhalten, die Wettanforderungen dieses Bonus erfüllt und wurde darüber informiert, dass ich eine Mindesteinzahlung von 25 Dollar tätigen muss. Ich habe 29 Dollar eingezahlt und diese Anforderung ebenfalls erfüllt. Seit dem 8. Juni warte ich auf die Freigabe der Auszahlung und habe alle Anforderungen von Casino Rich Palms erfüllt.
The documents I sent on the 8th of June were Driver's License, Proof of Address (VIVO phone bill issued 30 days ago), Completed and signed Withdrawal Request Form, Bitcoin key address. In the last email that the casino replied to me was on the 20th of June. Requested again Proof of Address and BITCOIN key, I sent it again on the 20th and after this date no one replied regarding account verification and online support does not help us with this question. As soon as it completed 4 business days I sent an email asking for a return but no one responds. I registered at the casino and received a Free Bonus, fulfilled the wagering requirements of this bonus and was informed that I had to make a minimum deposit of $25 dollars, I deposited $29 dollars and fulfilled this requirement as well. Since the 8th of June I have been waiting for the withdrawal to be released and I have fulfilled all the requirements requested by Casino Rich Palms.
Os documentos que enviei no dia 8 de Junho foram Carteira de Habilitação, Comprovante de Endereço (conta de telefone VIVO emitido há 30 dias), Ficha de Solicitação de Saque preenchida e assinada, endereço chave Bitcoin. No o último e-mail que o cassino me respondeu foi dia 20 de Junho Solicitado novamente Comprovante de Endereço e chave BITCOIN, enviei novamente no dia 20 e depois desta data ninguém mais respondeu quanto a verificação da conta e o suporte online não nos ajuda com esta questão. Assim que completou 4 dias úteis enviei e-mail cobrando retorno mas ninguém responde. Me cadastrei no casino e recebi um Bônus Grátis, cumpri os requisitos de apostas deste bônus e fui informada que deveria realizar um depósito minino de $25 dólares, depositei $29 dólares e cumpri este requisito também. Desde o dia 08 de Junho aguardo a liberação do saque e cumpri todos os requisitos solicitados pelo Casino Rich Palms.
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