1000 Spins Casino - Il ritiro del giocatore è stato ritardato senza alcuna spiegazione.

I played with the bonus money until I converted it to real money, then I reached €600 and made the withdrawal on August 3, 2026, and as of today, September 4, 2026, I still haven't seen anything. They keep telling me it would take 7-21 business days, but now that it's been over, they're telling me there are system delays. All the excuses, meanwhile, they're holding my winnings for no valid reason.

I have all the screenshots I need.

My account has been fully verified successfully, but still nothing.

Ho giocato con i soldi bonus, fino a convertirli a soldi reali, poi sono arrivato a 600€ e ho effettuato il prelievo, il 03/08/2026, e ad oggi 04/09/2026 ancora non ho.visto nulla, continuano a dirmi prima che ci volevano dai 7/21 gg lavorativi ora che sono passati mi dicono che hanno ritardi nel sistema. Tutte scuse intanto si stanno trattenendo la mia vincita senza un valido motivo.

Ho tutti gli screeshoot che servono.

Il mio account è stato interamente verificato con successo, ma nonostante questo ancora nulla.

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Dear Luca2397,

Thank you very much for submitting your complaint. I’m truly sorry to hear about the difficulties you’re facing with your withdrawal, and I completely understand how concerning this situation must be for you.

Unfortunately, we have received numerous complaints regarding delayed withdrawals from this particular gambling establishment. Despite our repeated attempts to engage with the casino and seek resolutions for affected players, they have chosen to adopt a No-Reaction Policy, meaning they do not respond to our mediation efforts.

I can only imagine how frustrating it must be to wait for your winnings without any clear updates. I sincerely hope that the casino will process your payment soon.

In the meantime, could you please specify the name of the bonus you activated and played with? If possible, send me a link to it or a screenshot of the promotion. This will help us document your case more thoroughly.

Thank you for your cooperation. I appreciate your patience and will do my best to assist you.

Best regards,

Veronika