1xBet Casino - Il giocatore dichiara che il pagamento è in ritardo.

1xBet blocked $8500 5 days ago - Agents lied about a fake email and denied the ticket - Uruguay, they ask for account verification, I sent everything and they never respond, it's all a lie, it's a huge scam

1xBet bloquea $8500hace 5 días - Agentes mienten sobre correo falso y niegan ticket - Uruguay piden verificación de la cuenta mandé de todo y nunca te responden es todo mentira es una estafa enorme

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Dear Taian1932,

Thank you very much for submitting your complaint. We are sorry to hear about the issue with your withdrawal and understand your concern. However, please bear in mind that it’s quite usual for withdrawals to take a couple of days or even weeks to get fully processed. This means that it may take some time before your money appears in your account. This delay may be caused by unfinished KYC verification or a high volume of withdrawal requests.
That’s why we advise players to be patient, cooperate fully with casino, and wait at least 14 days after requesting their withdrawals before submitting a complaint.

If your account has been successfully verified, your game history checked, your withdrawal approved by the casino, and you still haven't received your winnings by 14 days since requesting the withdrawal, we will intervene and do our best to help you.
Thank you in advance for your patience and understanding.

Best regards,
Complaints Resolution Center

Update 2:06 AM: The agent still isn't responding and is only sending automated messages to wear me down. I confirm that I want to close my account; I only demand the payment of my money that is being illegally withheld.

Actualización 02:06 AM: El agente sigue sin responder y solo envía mensajes automáticos para desgastar. Confirmo que quiero cerrar mi cuenta, solo exijo el pago de mi plata retenidos ilegalmente.

Dear Taian1932,

I hope you are doing well. As the recommended time frame has now passed, could you kindly update us on whether your withdrawal has successfully been received or if there have been any new developments regarding your case? Thank you for your time, and I look forward to your response.

Dear Taian1932,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.