Casper Bets Casino - Il prelievo del giocatore è ritardato a causa dei limiti del conto.

In the terms and conditions it clearly says that the weekly withdrawal limit is 3500 euros, while so far I have withdrawn 2000, it does not let me withdraw the remaining amount. I contacted them and they told me that each account is separate, something that is not mentioned in the terms and conditions.

Στους ορους και προϋποθέσεις λεει ξεκαθαρα οτι το οριο ανάληψης εβδομάδας ειναι 3500 ευρω ενώ εγω έως τωρα εχω ανάληψης 2000 δεν με αφηνει να κανω αναληψη το υπόλοιπο ποσο..Επικοινωνησα μαζι τους και μου ειπαν καθε λογαριασμός ειναι ξεχωριστος κατι που δεν αναφέρει στους όρους και προϋποθέσεις.

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Hello,

Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience with Casper Bets Casino.

Please allow me to ask you a few questions so I can better understand the situation.

• Have you achieved your winnings with the help of a bonus?
• Could you please specify how much is left for the casino to pay out?
• Could you please share screenshots or records of your most recent processed and pending payout requests?
• Could you please share with me your communication with the casino regarding the issue? Send emails or chat transcripts to my email at [email protected], or post screenshots here

I hope we will be able to help you resolve this issue as soon as possible. Thank you very much in advance for your reply.

Best regards,

Tomas