Dragonia Casino - Il ritiro del giocatore è ritardato.

About 2 months ago at Dragon casino. Deposits of about 3000 euros and just when I won back 500 euros which is 1/6 of that loss, the withdrawal is not processed. I would never recommend this casino to anyone. The RTP is one of the worst and the withdrawals do not work.

Noin 2kk takana Dragonin casinolla. Depoja noin 3000 euro edestä ja juuri kun voitin takaisin 500euroa joka on 1/6 tuosta häviöstä niin kotiutusta ei käsitellä. En suosittele tätä casino ikinä kellekkään. Rtp on yksi surkeimmista ja kotiutukset ei toimi.

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Hello,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Please allow me to ask you a few questions so I can better understand the situation.

• Could you please explain in more detail the issue? Is any payout currently pending, waiting to be processed?
• Have you made any successful withdrawals from the casino in the past?
• Could you please confirm that you have passed the KYC verification?
• Have you accumulated your winnings with the help of a bonus?

I hope we will be able to help you resolve this issue as soon as possible. Thank you very much in advance for your reply.

Best regards,

Tomas