Legiano Casino - L'account del giocatore è stato chiuso inaspettatamente.

I won almost €40,000 and suddenly I was logged out of my account and can no longer log in.

Although nothing happened and I complied with the terms and conditions, my account appears to be closed.

This is absolute fraud.

Ich habe knapp 40.000 € gewonnen und auf einmal wurde ich aus meinem Account ausgeloggt und kann mich nicht mehr einloggen.

Obwohl nichts passiert ist und ich mich an die AGBs gehalten habe ist mein Konto anscheinend geschlossen.

Das ist absoluter Betrug

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Hello,

Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience with Legiano Casino.

Please allow me to ask you a few questions so I can better understand the situation.

• Could you please advise how long you were a player at the casino and when exactly your account was blocked?
• How did you learn about your account being blocked?
• What games did you play to accumulate your current balance in the casino? (slots, live games, betting on sports)
• Did you achieve your current balance with the help of a bonus?
• Could you please share with me your communication with the casino regarding the issue? Send emails or chat transcripts to my email at [email protected], or post screenshots here

I hope we will be able to help you resolve this issue as soon as possible. Thank you very much in advance for your reply.

Best regards,

Tomas