Maximalbet Casino - Il ritiro del giocatore è stato posticipato.

I requested a withdrawal on May 17th, but it hasn't been processed yet. They have my account number, my passport, and my account has been verified. They keep asking me to be patient.

Ich habe eine Auszahlung an 17.5 beauftragt bis jetzt wurde nicht ausbezahlt mein Konto Nummer haben sie meine Reisepass und mein Konto wurde verifiziert und jedesmal schreiben sie mir bitte um Geduld

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Hello,

Thank you very much for submitting this complaint. I'm sorry to hear about the problem you're experiencing. Please allow me to ask you a few questions to clarify your situation.

• Have you made any successful withdrawals from this casino before?
• What types of games did you play to accumulate the winnings you've been trying to withdraw?
• Did you accumulate these winnings with or without a bonus?
• When was the last time you communicated with customer support regarding the delay in processing your payment?

I hope we will be able to help you resolve this issue as soon as possible. Thank you in advance for your reply.

Best regards

Veronika