Rabetmx Casino - L'account del giocatore non è accessibile.

I didn't register, I just started playing. First, I deposited 50 and it let me withdraw 30. Then it said that to withdraw up to 50,000 I had to deposit, saying to deposit 200 to become VIP 2. The implication is that if you deposit 200 pesos you get upgraded to VIP 2 and can withdraw. Well, I deposited and couldn't withdraw anything because I was 40% short of reaching VIP 2. Now I can't even access my account. I want my 200 pesos back.

No me registre solo comence a jugar primero deposite 50 y me dejo retirar 30 y luego decia que para reitrar hasta 50000 habia q depositar, decir adeposita 200 para ser vip 2, a lo que se entiende que si depositas 200 pesos subes vip2 y puedes retirar, pues deposite y no pude retirar nada xq me faltaba 40% para subir a vip2, ahora ya no puedo ni acceder a mi cuenta, quiero recuperar mis 200 pesos

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Hello,

Thank you very much for submitting this complaint. I'm sorry to hear about the problem you're experiencing.

Legitimate and licensed casinos never require players to make additional deposits to unlock withdrawals or upgrade VIP status. These are typical tactics used by fraudulent websites to convince players to keep sending more money. Once a player makes the payment, the scammers often invent new reasons for further deposits or simply stop responding altogether.

Please do not deposit any more money in this casino or share any personal or banking information with them. Their goal is to exploit players’ trust and extract as much money as possible.

You can read more about scam casinos in our article here: https://casino.guru/guide/scam-casinos-warning

If you have any communication, payment confirmations, or screenshots showing their deposit requests, please forward them to me at [email protected]. This will help us document the case properly and warn other players about this fraudulent website.

Best regards,

Kristina

Dear mori02,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

We regret to inform you that, due to the lack of response from the player to our messages, inquiries, and reminder, we are unable to proceed with further investigation or provide potential solutions at this time. As a result, we must close this complaint for the moment.
However, please note that the player retains the option to reopen this complaint at any time in the future should they choose to resume communication. We remain open and ready to assist in resolving the matter should the player decide to reach out again.

Thank you for your understanding.

Best regards,
Kristina
Casino.Guru