Rioplay Casino - Il deposito del giocatore è in ritardo.

Last night I wanted to try my luck, I deposited 30,000 pesos to play and they were never credited, I made several complaints and nothing.

Ayer a la noche quise probar suerte, deposité 30 mil pesos para jugar y nunca se acreditaron, hice varios reclamos y nada.

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Dear pablinfer,

Thank you very much for submitting your complaint. I’m sorry to hear about the issue you’re experiencing.

If your deposit has never been credited to your casino account, the only thing I can recommend is contacting your payment provider for an investigation. Please keep in mind that this process can be complex and may take up to a month. In such cases, the casino’s ability to intervene is often limited.

I’m sorry that we can’t provide more immediate assistance at this time. However, I will leave this complaint open for a month, and I kindly ask you to keep us updated on any progress.

Thank you for your understanding.

Best regards,

Veronika

Dear pablinfer,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.