Romus Casino - L'account del giocatore è ancora chiuso.

Bon Casino has changed its name and is now called Romus Casino. I haven't reopened my account even though I reported gambling problems.

bon casino à changé de nom et maintenant il ce prénomme romus casino j'ai plus réouvert mon compte malgré que j'avais signalé des problèmes de jeux

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Dear Rebecca85,

Thank you very much for submitting your complaint. I'm really sorry to hear about your issue with Romus Casino. I'm afraid I will need more information regarding your problem. Could you please elaborate?

Additionally, could you kindly provide a link to the casino against which you would like to file a complaint?

Thank you in advance for your response.

Best regards,

Attila

Hello, I reopened my Romus account, which is July. I reported some gaming issues, but the casino hasn't closed it. I've even deposited another 100 euros. I have screenshots if needed.

bbonjour j'ai réouvert mon compte sur romus qui est juilus , j'ai signalé des problèmes de jeux et le casino n a pas éffectue la fermeture j'ai plus encore déposer 100 euro, j'ai les capture d écran au besoin

Dear Rebecca85, could you kindly provide a link to the casino against which you would like to file a complaint?

https://romuscasino1.com/en/blocked

Dear Rebecca85, thank you for clarifying. Could you please confirm when did you first request a self-exclusion from Romus Casino? Additionally, when exactly did Romus Casino close your account?

Thank you in advance for your reply.