X3Bet Casino - Il giocatore dichiara che il pagamento è in ritardo.

After making several deposits at x3bet, I won €200 and requested a withdrawal. It’s important to note that I didn’t use any bonuses or free spins—it was all real money from my deposits. However, the withdrawal has been under review for three days now, and there’s been no progress. On the platform’s chat, the responses are automated and always the same script; I’ve sent several emails and they don’t even reply.

I seriously believe this is a fraudulent casino that steals from people.

Depois de varios depositos na x3bet ganhei 200€ e fiz um levantamento, de salientar que nao usei bonus nem rodadas gratis foi tudo com dinheiro real dos depositos porem tem tres dias que o levantamento está em analise e nao tem qualquer evolução, no chat da plataforma as respostas sao automaticas e sempre a mesma conversa ,mandei varios emails e nem respondem

Penso seriamente que é um casino fraudulento e roubam as pessoas

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Dear Sergio19,

Thank you very much for submitting your complaint. We are sorry to hear about the issue with your withdrawal and understand your concern. However, please bear in mind that it’s quite usual for withdrawals to take a couple of days or even weeks to get fully processed. This means that it may take some time before your money appears in your account. This delay may be caused by unfinished KYC verification or a high volume of withdrawal requests.
That’s why we advise players to be patient, cooperate fully with casino, and wait at least 14 days after requesting their withdrawals before submitting a complaint.

If your account has been successfully verified, your game history checked, your withdrawal approved by the casino, and you still haven't received your winnings by 14 days since requesting the withdrawal, we will intervene and do our best to help you.
Thank you in advance for your patience and understanding.

Best regards,
Complaints Resolution Center

I suspect that the casino in question is fraudulent

Desconfio do casino em causa ser fraudulento

It keeps making promises with stock phrases that are never kept

Continua as promessas com frases automaticas de promessas que nunca sao cumpridas

Fraudulent Casino

I hope you'll at least help report this to the authorities

Casino fraudulento

Espero que ajudam pelo menos a denunciar nas autoridades

Dear Sergio19,

I hope you are doing well. As the recommended time frame has now passed, could you kindly update us on whether your withdrawal has successfully been received or if there have been any new developments regarding your case? Thank you for your time, and I look forward to your response.

Dear Sergio19,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

We regret to inform you that, due to the lack of response from the player to our messages, inquiries, and reminder, we are unable to proceed with further investigation or provide potential solutions at this time. As a result, we must close this complaint for the moment.
However, please note that the player retains the option to reopen this complaint at any time in the future should they choose to resume communication. We remain open and ready to assist in resolving the matter should the player decide to reach out again.

Thank you for your understanding.

Best regards,
Jean
Casino.Guru