SELECT.bet Casino - L'account del giocatore è stato chiuso.

It is a year that they closed my account on selectbet for no reason where I had accumulated € 17,000 never downloaded. I have tried several times to write them via e-mail also through legal. You know what they respond. Contact us from the game email. They are authorized thieves. Don't sign up, they'll scam you too.

È un anno che hanno chiuso il mio account su selectbet senza alcun motivo dove avevo accumato 17000 € mai scaricati. Ho provato più volte a scriverli via mail anche tramite legale. Sapete cosa rispondono. Ci contatti dalla mail di gioco. Sono dei ladri autorizzati. Non iscrivetevi, trufferanno anche voi. 

Hello lrondi46bmw,

Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience. Have you accumulated your funds with or without an active bonus, please? Do I understand correctly that the casino has never provided a reason for closing your account?

Would you be so kind as to send me all the relevant communication between you and the casino, so we can gather as much information as possible? My email address is kristina.s@casino.guru.  Alternatively, you can post it here.

I hope, we will help you to resolve this issue as soon as possible. Looking forward to hearing from you.

Best regards,

Kristina

Thank you for your email, lrondi46bmw. I’m very sorry but you haven’t answered any of my previous questions. Please check my first reply and try to assist. All requested information is essential if we wish to proceed with the case. Thank you in advance.

Dear lrondi46bmw,

We are extending the timer by 7 days. Please, be aware that in case you fail to provide the required information in the given time frame, we will reject your complaint.

Unfortunately, we’re forced to reject this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with further investigation or suggest possible solutions.

The player can reopen this complaint anytime.