N1 Casino Betrug?

Last week I deposited money at N1 Casino and bought free games in the game for 30 euros. When I won almost 1500 euros and made a payout. My account would be deactivated and put back up to 500 euros. Allegedly I violated the bonus rules. Uh I didn't even have a bonus that was over 2000 euros. I had contacted THE support soft and every time they referred me to a bonus and I should now retire. I think it really sucks. First you pay in and win and then something. And I won in the megaway.

I'm quite confused now. You say you didn't play with a bonus, but you also say that you bough free games for 30 eur. It sounds to me like you deposited 30 eur and received a bonus in a form of free spins.

No, I deposited 2 times for 50 euros without a bonus. And played the game Majetic Megaway. You can buy free spins for 30 euros.

Have you ever made a screenshot. LG sabrina

Looks like they have two unresolved complaints here on Guru with "due to breaching bonus terms and conditions".

https://casino.guru/n1-casino-player-s-winnings-have-been-cancelled

https://casino.guru/slothunter-casino-player-s-winnings-from-a-bonus-have

You should definitely open a complaint in my opinion, maybe one on AskGamblers as well.

I see! I know what you mean. Alright, in that case, I honestly suggest you to create the complaint here so my colleagues can take a look at it:

https://casino.guru/complaints

I have deposited 3 times bonus never seen. I have done everything from identification to the bank, Swift asked me to make the withdrawal manually because when I go to withdraw, they cancel it... However, even now that I am writing, I have not received an answer from any of them. I don't know how reliable sait is after all. ,🤬🤬🤬🤬🤬🤬🤬🤬

Έχω κάνει κατάθεση 3 φορές μπόνους δεν είδα ποτέ. Έχω κάνει τα πάντα από ταυτοποίηση μέχρι κ την τράπεζα το swift μου ζήτησαν για να κάνουν την ανάληψη χειροκίνητα γιατί εμένα όταν πάω να κάνω ανάληψη μου τα ακυρώνουν.. Πάντως ακόμα κ τώρα που γράφω δεν έχω απάντηση από κανέναν τους. Δεν ξέρω πόσο αξιόπιστο sait τελικά είναι. ,🤬🤬🤬🤬🤬🤬🤬🤬

Hi there,

so the first problem is that you haven't got the bonus - well even on our side you'll not find any bonuses available for players from Greece offered by N1 Casino. Sadly, only the casino can explain why you have not got any bonus, so it's double bad that you are ignored.

May I know whether your account has been fully verified and when, please?

We allow casinos 14 full days to complete the KYC and send the winnings, so if you feel that the time is closing, the complaint would be the best solution.

Learn more about the complaint procedure here.

Big fraudsters took 500 euros from my account because they said I violated the terms of the bonus. of course all this after requesting a withdrawal. watch out guys big fraudsters stay away

Μεγάλοι απατεώνες μου πήραν 500 ευρώ απ' το λογαριασμό γιατί είπαν ότι παραβίασα τους όρους του μπόνους.βεβαια όλα αυτά αφού αιτήθηκαν ανάληψη.προσοχη μάγκες μεγάλοι απατεώνες μακρια

Hello,

may I know what rule you were supposed to violate? Are you sure have not done it?

Kindly paste the casino explanation here, so we will see whether the casino acted accordingly.

What do you think about that idea?

I was playing with a limit they had put on me for days and apparently when they opened it I had rolled over 70 times the bonus they are just scammers because when I requested a withdrawal after days and while I was playing then they found me saying that I violated the terms they are just big scammers shut them down thieves

Έπαιζα με όριο που μου είχαν βάλει για μέρες και προφανώς όταν μου το άνοιξαν είχα τζιραρει 70 φορές το μπόνους απλά είναι απατεώνες γιατί όταν αιτήθηκα ανάληψη μετά από μέρες και ενώ έπαιζα τότε βρήκαν να μου πουν ότι παραβίασα τους όρους απλά είναι μεγάλοι απατεώνες κλείστε τους είναι κλεφτες

If you believe that you have not done anything against the rules and the casino made a mistake, submit a complaint, please. The Complaint Team will look into the matter and inspect the rules and your gaming history, if possible.

Just click here if you wish to start the complaint process.

This is the easiest way to demonstrate if you are correct about this casino being unfair to you.

Guys, be careful, the authorities should see it, you make a deposit, you play without a bonus, you turn over your amount and after you make a withdrawal request, the instruments start.

They cancel your withdrawal countless times with various reasons (to send documents, etc.) after you send them, they cancel the withdrawal again, tell you that the withdrawal will be done manually and deactivate your account, on the grounds that it will be activated after the withdrawal is made .

Attention everyone.

Παιδιά προσοχή, θα πρέπει να το δούνε οι αρμόδιοι, κάνεις κατάθεση, παίζεις χωρίς μπόνους, κάνεις τζίρο του ποσού σου κι αφού κάνεις αίτημα ανάληψης αρχίζουν τα όργανα.

Ακυρώνουν την ανάληψη σου αμέτρητες φορές με διάφορους λόγους (να αποστείλεις έγγραφά κτλ) αφού τα αποστείλεις σου ακυρώνουν πάλι την ανάληψη, σου δηλώνουν ότι θα γίνει η ανάληψη χειροκίνητα και σου κάνουν και απενεργοποίηση του λογαριασμού σου, με αιτιολογία ότι θα ενεργοποιηθεί αφού γίνει η ανάληψη.

Προσοχή από όλους.

Hello there,

is this your personal experience? Being in your shoes I'd submit a complaint.

It's interesting how many players describe complications and indicate that the winnings were stolen, but when it comes to submitting a complaint, well, nothing happens.

It's a shame though, the Complaint Team is here to help with every reasonable issue. 🤔

Good evening, a while ago I had opened an account in one of mine and one in my mother's and I made a deposit from my paysafe account to my mother's account, she earned some money and they tell us that no Withdrawal is possible because a deposit was made from another paysafe account, so I'm asking since it's illegal because they accepted the deposit and didn't reject it and now they have sealed my mother's account with the winnings that were not from bonus and they don't even answer our e-mails the messages and give us just wait and it was illegal what you deposited from a third person and that it was in the conditions that you will dance ranks from the person unfortunately we had not seen this and the amount was that a deposit was made from mine is left over from my mother we thought that there would be no problem with the Ascension

Καλησπέρα από λίγο καιρό είχα ανοίξει λογαριασμό σε έναν δικό μου και ένα στη μητέρα μου και έκανα μία κατάθεση από τη δικιά μου paysafe στο λογαριασμό της μητέρας μου κέρδισε κάποια χρήματα και μας λένε ότι δεν γίνεται Ανάληψη επειδή έγινε κατάθεση από άλλο λογαριασμό paysafe έτσι ρωτάω αφού είναι παράνομο γιατί δέχτηκαν την κατάθεση και δεν την απέρριψαν και τώρα έχουνε σφραγίσει το λογαριασμό της μητέρας μου με τα κέρδη που δεν ήταν από μπόνους και δεν μας απαντάνε καν στα e-mail στα μηνύματα και μας δίνει απλά περιμένετε και ήταν παράνομο αυτό που κάνατε κατάθεση από τρίτο πρόσωπο και ότι ήταν στους όρους ότι θα χορεύετε κατατάσσει από την πρόσωπο δυστυχώς δεν το είχαμε δει αυτό και ποσόν ήταν ότι έγινε κατάθεση από τη δικιά μου περισσεύει στης μητέρας μου πιστεύαμε ότι δεν θα υπήρχε κάποιο πρόβλημα με τα Ανάληψη

Hello,

in general, by creating an account in the casino, you agree to comply with all rules. Sadly, I have to say that tons of casinos do not accept players from the same household, using the same IP address (sharing the same wi-fi connection as an example) and living at the same address. You should always ask the casino in advance whether this is ok - then save the answer by making a screenshot.

Would be good to mention, that we see such rules as quite limiting and possibly dangerous for inexperienced players. On the other hand, if you read the terms, you would notice those rules 🙁 - Always read the terms!

What is far worse is that you used a third-party (your mom's) payment option for deposits. This is strictly prohibited, and again you would read that in terms. 🙁

Always use only your payment options so you can always prove that such options are registered on you - that will usually happen when you submit a withdrawal.

So basically you made a few mistakes.

Kindly keep in that if you deposit sooner before your account is fully verified (you pass the KYC) no one knows that the payment options are not yours. You are directly responsible for making the deposits. It's up to every player to comply with the rules.

If you need help feel free to submit a complaint, just be aware that you made several mistakes at the whole beginning, so the result is not guaranteed. 🙏

Big cari@lia... Away!! I was identified, I didn't receive any bonus and of course when I requested a withdrawal, I got my money! The point is not that they ask for card proofs and selfies for ID, but that you send them and they never pay you.

Μεγάλα καρι@λια...Μακριά!! Ταυτοποιηθηκα, δεν έλαβα κανένα bonus και φυσικά όταν αιτηθηκα ανάληψη, πήρα τα παπ@ρια μου! Το θέμα δεν είναι ότι ζητάνε αποδεικτικά καρτών και σελφι για ταυτοπροσωπια, αλλά ότι τα στέλνεις και δεν σε πληρώνουν ποτέ.

Honestly, I'm not sure whether this is an automatic translator issue, but I am unsure whether you got the winnings or you didn't. It says "of course when I requested a withdrawal, I got my money!"

Let me know what the situation looks like, I want to be sure about the withdrawal.

Big scammers advertise them on TV and not even a euro to the scammers far away

Μεγάλοι απατεώνες τους διαφημίζουν και στην τηλεόραση ούτε ευρώ στους απατεωνες μάγκες μακρια

Hey there.

Are you currently waiting for the withdrawal to be processed, or are you rather saying that you have not yet won there?

One of the worst casinos. If you do withdraw, it pays very quickly, but you never withdraw. Everything is tight and locked.

Away

Από τα χειρότερα καζίνο. Αν τυχόν κάνεις ανάληψη πληρώνει πολύ γρήγορα αλλά δεν κάνεις αναληψη ποτέ. Όλα είναι σφιχτά κ κλειδωμένα.

Μακριά