Casinia Casino - generelle Diskussion (Seite 12)

At least some good news then. Apparently the casino has such a payout period and of course, even though it's quite a long time from time to time, the players who play here will probably have to get used to it. It's not the first time, but if I was playing in a casino and the money came after 2 weeks, the most important thing for me would be that I got it.

Not everyone is like me so I understand that some people don't like it. So now we will wait together for the next half. 🙂

If it lasts more than two weeks I would file a complaint. Obviously, I would expect that somehow the money will come to you in this time, but at least you will be sure that if nothing happens, we will try to help you.🙂

Thanks jaro it's been 2 weeks already and the answers I get are always the same

Ευχαριστώ jaro έχουν περάσει ήδη 2 βδομάδες και οι απαντήσεις που περνώ είναι πάντα ιδιες

I will wait today to see if something happens

Θα περιμένω και σήμερα μήπως γίνει κάτι

If nothing happens for the day and you feel like you need help, just click on this link.

I really hope this will be resolved soon and when you have an update let me know. 

Good luck. ☘️

Hi Serguis, I have €1405 already in the process of withdrawal, €500 was requested on the 2nd, €500 on the 3rd and €405 on the 4th of this month. I am reading your complaint and I wanted you to tell me a little about your experience and how long it took to pay you for your first withdrawal, since I am new and I don't trust this site very much. Thanks, best regards.

Hola serguis, tengo 1405€ ya en proceso de retirada solicitados 500€ el dia 2. 500€ el dia 3 y 405 el dia 4 de este mes. Estoy viendo tu queja y queria que me contaras un poco tu experiencia y cuanto tardaron en pagarte a ti el primer retiro, ya que soy nuevo y no me fio mucho de este sitio. Gracias un saludo

Hello Jaro, good morning.

I think I'm going to have the same problem as these guys with 3 pending withdrawals that I have with Casinia. I have deposited money and I have not played with any bonus, I want to highlight that. The withdrawals are €500 on day 2, €500 on day 3 and €405 on day 4.

I know it's still early but when I talk to support they always tell me the same thing. That there is a lot of withdrawal volume and that they are delayed a bit. I think I'm going to need your help. If you want to know more information, I'm at your disposal. Regards.

Hola Jaro, buenos dias.

creo que voy a tener el mismo problema que estos chicos con 3 retiros que tengo pendientes con casinia. He ingresado dinero y no he jugado con ningun bono quiero destacar eso. Los retiros son de 500€ el dia 2, 500€ el dia 3 y 405€ el dia 4.

se que es pronto todavía pero hablando con el soporte siempre me dicen lo mismo. Que si hay mucho volumen de retiros y que se retrasan un poco. Creo que voy a necesitar tu ayuda. Cualquier dato mas que quieras saber estoy a tu disposición. Saludos.

Good morning, today I spoke again with the casino and they told me that there is a problem with the withdrawals and that they will be done by Monday. They also fixed this problem, I hope it's like this... We'll see you until Monday

Καλημέρα σήμερα μίλησα πάλι με το καζίνο και μου είπαν ότι υπάρχει πρόβλημα με τις αναλήψεις και ότι μέχρι την Δευτέρα θα έχουν γίνει. Επίσης αυτό το πρόβλημα το φτιάξανε, μακάρι να είναι έτσι... Βλέπουμε μέχρι Δευτέρα

Thanks Kostas, let's see how our cases progress next week. At the moment all my withdrawals are under review. Regards.

Gracias kostas, a ver como avanzan nuestros casos la semana que viene de momento todos mis retiros estan en bajo revision. Saludos

I requested 3 withdrawals of €500 each after winning €9,000 at Casinia on 11/24. It's now 12/6 and they still haven't deigned to accept those withdrawals. Their response day after day is the same. Thank you for your patience. The server has received an excess of withdrawals and there is a delay in the withdrawals... it happened to me a few months ago that it took about 15 days to deposit my money, but that in just accepting them they already exceeded 11 days seems ridiculous to me... What do I do about this? I need help, thank you in advance.

Solicité 3 retiradas por 500€ cada una tras ganar 9000€ en Casinia el día 24/11, estamos a día 6/12 y aún no se han dignado a aceptar esas retiradas. Su respuesta día tras día es la misma, gracias por su paciencia el servidor a recibido un exceso de retiradas y hay un tiempo de demora en las retiradas…ya me pasó hace unos meses que tardaron unos 15 días en ingresarme un dinero, pero que en tan solo aceptarmelas ya superen los 11 días me parece una burrada…que hago al respeto? Necesite ayuda, gracias de antemano.

Well, it is really very early to get the help from our complaint team, as we give casinos 14 full days to proceed with the withdrawal.

But surely keep us updated, and hopefully it really is caused by the high amount of withdrawals.

We'll wait for new information from you here.

If you go through this thread, you will see that you are not alone in this.

I hope that these delays are really caused by the high volume of withdrawals and that any intervention of our complaint team won't be needed.

Please let us know whenever there is something new. Will you?

Hi Romi, I contacted them again today and as usual they told me that it is in the final verification process and that it will be resolved soon. If I don't hear from you by Monday I will contact you again. Thank you!!

Hola Romi, hoy he vuelto a contactar con ellos y como de costumbre me dicen que está en el último proceso de verificación y que en breve se solucionará, si el lunes no tengo noticias volveré a contactar con vosotros. Gracias!!

So it is good that you have submitted your complaint, where our team will try to find out the reason for this delay and hopefully resolve the issue.

Is this your first withdrawal request, or have you had any before at this casino?

Good morning, I have already made several withdrawals with them a few months ago, they took 11/14 days to pay but they were quick to verify and accept the withdrawals. In this case, it has already taken 15 days to verify the 3 withdrawals of €500 that I have made so far and I still have €7,500 left to withdraw.

Buenos días, ya hice varias retiradas con ellos hace unos meses, se demoraron 11/14 días en pagar pero fueron rápidos a la hora de verificar y aceptarme las retiradas. En este caso son ya 15 días los que llevan para solo verificarme las 3 retiradas de 500€ que he hecho por el momento y aún me quedan 7500€ por retirar.

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Good morning,

I have made 3 withdrawals on this betting site for a total of €1035 (they don't allow me to withdraw them all at once), I requested them on December 6, 7 and 8 via bank transfer. Do you know how long it takes to authorize the payment??? I have been reading comments on this page and I am afraid of not receiving my money.

All the best.

Buenos días,

He realizado en esta pagina de apuestas 3 retiros por un total de 1035€ (no dejan retirarlos de una vez), los solicité el día 6, 7 y 8 de Diciembre mediante transferencia bancaria. Saben cuanto tiempo tardan en autorizar el pago??? He estado leyendo comentarios de esta página y tengo miedo de no recibir mi dinero.

Un saludo.

Hey, I've moved your post under the casino you're writing about. Here you can read other gaming experiences. From what I know, it usually takes the casino about two weeks to pay out a player. Of course, this may not be the case in every case, but there are quite a few cases where such waiting times are marked by players. We also give casinos two weeks to pay out players and if that doesn't work, you can contact us and we will try to help you.

Anyway, was it necessary for you to get verified or something like that or not?

Since I registered I have tried to verify the account and it won't let me, the message it gives me is that my account does not require verification.

I have also contacted them to see why I could not verify the account and they told me that there are accounts that do not require verification.

Desde que me registré he intentado verificar la cuenta y no me deja, el mensaje que me pone es que mi cuenta no requiere verificación.

También he contactado con ellos para ver porqué no podía verificar la cuenta y me han dicho que hay cuentas que no requieren verificación.