Truffatori del casinò Frumzi

Hello Im trying to withdraw money from frumzi but my withdrawal always get canceled for no reason.

When I ask people on support they have everytime different answer which is suspicious sometimes they say it is problem on their side sometimes they say its unexpected error.

I tried everything more than 3 withdrawal method(include bank transfer) nothing works. They told me that they will do manual withdrawal and they will write me email. After 2 weeks no email nothing i type them every day but they dont react. 

Also they have option that you can do sport betting but that doesnt work for me i contacted them and they didnt react i wrote more than 5 emails but nothing no answer. This casino is joke they just everything they can to scam you crazy that i cannot withdraw my money ... They have license but i dont understand how ... Please help me

Hello,

I think it's really good that you found our forum. On the one hand, after all the aforementioned hardships with rejected withdrawals, I would have expected a better response from Bob, and I also don't think it's right that the email communication is quite one-sided.

Taking it round and round, you've shown enough patience and it's about time someone else got involved.

If I may ask you, file a complaint with us about the casino - link here 👈

Since our team does it for free, I wouldn't wait any longer.

Feel free to put all the information you've gathered on the forum in there - the more the merrier. As soon as the complaint goes through the system and is approved, you will receive information.

If anything doesn't make sense or questions arise, feel free to write. 🙂 We will be happy if you stay in touch on the forum.

Will you go for it?

Ahoj,

myslím, že je opravdu dobře, že jsi našel naše fórum. Jednak bych po všech zmíněných útrapách se zamítnutými výběry očekávala lepší reakci ze strany Boba, a také mi nepřijde v pořádku, že emailová komunikace je dost jednostranná.

Když to vezmu kolem a kolem, projevil jsi dost trpělivosti a je nejvyšší čas, aby se do toho vložil někdo další.

Pokud Tě mohu požádat, rovnou si u nás zadej stížnost na kasino - link zde 👈

Vzhledem k tomu, že to náš tým dělá zdarma, nečekala bych už dále.

Klidně tam vlož všechny informaci, které si znímil nyní na fóru - čím více, tím lépe. Hned jak stížnost projde systémem a schválením, dostaneš informaci.

Kdyby cokoliv nedávalo smysl nebo vyvstaly otázky, klidně piš. 🙂 Budeme rádi, když na fóru zůstaneš v kontaktu.

Půjdeš do toho?

Frumzi is a complete scam. I tried to close my account there myself, they didn't close it. A couple of months later I sent a new message that I wanted to completely close my account, they didn't close it. Then I put 10 euros there, played and got 20 euros which I put in the withdrawal, so my account was immediately closed. I asked the customer service in the chat about it, and they said that now the site is being updated, we can't answer 🤣

Frumzi on täysin huijausta. Itse yritin sulkea siellä tilini eivät sulkeneet. Parin kuukauden kuluttua laitoin uuden viestin että haluan sulkea kokonaan pois pelitilini, eivät sulkeneet. Sitten laitoin 10 euroa sinne, pelasin ja sain 20 euroa jonka laitoin kotiutukseen niin pelitilini oli heti suljettu. Asiakas palvelu chatissa kysyin asiasta niin sanoivat että nyt sivuston päivitys emme voi vastata 🤣

Hi.

I imagine there is not much space for other interpretations... Well, would you feel like complaining about this situation, using our complaint feature, perhaps? I sincerely believe something like this deserves a good explanation, which only the casino is able to provide - or fail trying.

Oh, that's really interesting. 😏

I only briefly looked at Frumzi and similar casinos – a few minutes are enough to recognize the patterns: bonuses, payouts, IP anomalies, support responses, account suspensions.

And yet, Casino Guru rates these casinos as "high security".

If you just take a look at the public complaints, you immediately notice: something is wrong.

I have systematically documented everything, secured evidence, identified recurring patterns – and it's not just Frumzi.

A closer look reveals that "high security" here simply means "visually clean, until something goes wrong." 😎

Oh, wirklich interessant. 😏

Ich habe mir Frumzi und ähnliche Casinos nur kurz angesehen – ein paar Minuten reichen, um die Muster zu erkennen: Boni, Auszahlungen, IP‑Auffälligkeiten, Support‑Antworten, Konto‑Sperrungen.

Und trotzdem bewertet Casino Guru diese Casinos mit „hoher Sicherheit".

Wenn man sich die öffentlichen Beschwerden nur ein bisschen anschaut, merkt man sofort: da stimmt etwas nicht.

Ich habe alles systematisch dokumentiert, Beweise gesichert, wiederkehrende Strukturen identifiziert – und es ist nicht nur Frumzi.

Wer genau hinschaut, erkennt: „hohe Sicherheit" heißt hier nur „optisch sauber, bis etwas schiefläuft". 😎

Hello.

Well, such a generalization actually says very little. Let's take a look at the numbers, perhaps:

Not a single unresolved complaint, which means that all players we are aware of have been paid, which is exactly what the Safety Index should reflect. However, not everything is measurable, allowing for players' experiences to be shared on the forum or in user reviews. This is how we fill the gap in between. 🙂

Feel free to read about the methodology if you later aim to "review" the outcome.

https://casino.guru/guide/our-casino-reviews