GoldenLion.bet Casino - Il pagamento del giocatore è ritardato.

First, they automatically terminated the payout after 3 months and I reapplied for it. Now I've been waiting for my payout since 01,12,23 and, as always, there's no response. The incompetent staff handling the live chat is also of no help, always providing standard text responses.

zuerst haben sie nach 3 Monaten die auszahlung automatisch beendet und ich habe sie wieder beantragt und warte jetzt seit dem 01,12,23 auf meine auszahlung und wie immer keine antwort und die unfähigen mitarbeiter die den Livechat führen können auch nicht helfen immer standart texte bekommt man .

Dear Chaser361,

Thank you very much for submitting your complaint. I’m sorry to hear about the issue with your withdrawal and understand your concern. However, I’d like to emphasize that we received many complaints about delayed withdrawals from GoldenLion.bet Casino. Regardless of many submitted cases, the casino decided to have a No Reaction Policy approach to all our attempts to negotiate any kind of issues. 

I can only imagine how frustrating it must be waiting for your money and not having any feedback about when you’ll receive it and I also genuinely hope that your winnings will be sent to you eventually.

• Could you please advise if your winnings were accumulated with or without an active bonus?

Thank you in advance for your cooperation and reply.

Best regards,

Petronela

Please be aware: At Casino.Guru, we never ask for your casino account password. While we may request information, we never seek access to your account. Please refrain from sharing your password with any third party. We primarily communicate through official threads, occasionally via email for requested supporting evidence or relevant communication.

With bonus but I did everything according to the rules and fulfilled

Mit Bonus aber habe alles nach vorschrift gemacht und erfüllt

Dear Chaser361,

Unfortunately, I would like to inform you that since this casino has 10+ cases closed as "No Reaction Policy" we are forced to close your complaint as "unresolved". This will affect the overall rating of the casino. I understand this isn't a satisfactory solution to your issue however, the decrease in rating caused by unresolved complaints could change the casino's approach.

Regrettably, it seems to be a common practice of GoldenLion.bet Casino to ignore us completely in our attempts to mediate any kind of issue. Please check all our previous failed attempts to negotiate.

We have sent numerous emails and tried to communicate with live chat representatives as well as with affiliate team members. Unfortunately, all efforts to resolve any kind of issue have died as the complaints grew in numbers. We strictly recommend staying away from this casino. I wish I could be of more help.

The casino can reopen this complaint anytime.