Mr Bet Casino - Il giocatore fatica a ritirare le vincite.

I've been trying to withdraw the amount of 250 reais from Mr Bet for over a week without success.

I met all the criteria and they say that my value is less than the scale and every time I call support it's a different excuse.

It's all documented.

Estou tentando sacar o valor de 250 reais pela Mr Bet a mais de uma semana sem sucesso.

Atendi a todos os critérios e eles falam que o meu valor e menor que a balança e toda vez que chamo o suporte e uma desculpa diferente.

Esta tudo documentado .

Hello cruzeder07,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with Mr Bet Casino. Please allow me to ask you a few more question before we would move forward.

Could you please advise if your account is already verified and if yes, since when exactly? Did you accumulate your winnings with real money or did you use a bonus? When was the last time you spoke to the casino and what was it about?

Please note that we recommend to wait at least 14 days for your verification/withdrawal to be processed specially if it’s your first ever request.

Looking forward to your answer.

Regards,

Nick

Dear cruzeder07,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.