AmunRa Casino - Il ritiro del giocatore è ritardato.

I've been waiting for a withdrawal for 14 days. I have 8,000 thousand euros and 1,060 euros of pending withdrawal.

aspetto un prelievo da 14 giorni ho 8000 mila euro e 1060 euro di prelievo in sospeso

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Dear Criiuu,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Please allow me to ask you a few questions, so I can understand the whole situation completely.

• Have you made any successful withdrawals before?
• Could you please confirm that you have passed the KYC verification?
• Have you accumulated your winnings with or without an active bonus?

I hope we will be able to help you to resolve this issue as soon as possible.

Thank you very much in advance for your reply.

Best regards,

Attila

Dear Criiuu,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.