Bizzo Casino - I depositi dei giocatori sono in ritardo e non accreditati.

On several occasions I've made deposits and had problems with them. When you deposit, it doesn't appear in your account, and you have to contact support, who tell you: "Your deposit is under verification and investigation." Days go by, and they tell you the same thing, and in the end, the deposit is never credited, nor is the money that wasn't credited returned to your Mercado Pago account. This last deposit wasn't credited, and I've been dealing with it for days. I feel scammed and very depressed.

You have to suffer every time you deposit.

At the very least, I want my money back in my Mercado Pago account. If the deposit was declined, it's supposed to go to my MP account, but it didn't even do that.

en varias ocaciones he depositado y he tenido problemas con el deposito, cuando depositas no se acredita y tenes q contactarte al soporte que te dicen: su "deposito esta en verificacion y se esta investigando" pasan los dias y te dicen lo mismo y al final el deposito nunca te lo acreditan ni siquiera el dinero que no se acredito te lo devuelven en tu cuenta de mercado pago, este ultimo deposito no me lo acreditaron y hace dias q vengo lideando me siento estafado y muy mal animicamente

hay q padecer cada ves q depositas.

por o menos quieor mi dinero de vuelta en mi cuenta de mercado pago, se supone q si fue declinado el deposito deberia ir a mi cuentade MP pero ni siquiera eso

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Dear josesall,

Thank you very much for submitting your complaint. I'm sorry to hear about your problem. If your deposit has never been credited to your casino account, the only thing I would recommend is contacting your payment provider. They need to investigate but bear in mind that it's a complicated process that takes one month approximately. In these cases, the casino usually has its hands tied.

I'm sorry that we couldn't be of much help at this time. I will leave this complaint open for a month and kindly ask you to keep us updated. Thank you very much for your understanding.

Best regards,

Attila