JugaBet Casino - Il deposito del giocatore non è stato accreditato.

Hello, on February 5th I transferred $50,000 to Jugabet through Mercado Pago and it was never credited to my account. I filed a complaint and since then they haven't responded to me or allowed me to file another complaint. It's impossible to contact customer service on that website.

Hola el dia 5/02 transferi atravez de mercado pago $50.000 en jugabet y nunca me lo acreditaron, hice el reclamo y a pàrtir de ahi no me contestaron mas ni me dejan volver a reclamar. es imposible comunicarse con atecion al cliente en esa pagina.

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Hello,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. If your deposit has not been credited to your casino account, I recommend contacting your payment provider so they can investigate. Please note that this can be a complex process and may take approximately one month. In these cases, the casino is usually unable to act while the payment provider investigates.

I apologize that we cannot be of more assistance at this time. I will leave this complaint open for one month and would appreciate it if you could keep us updated on any progress. Thank you for your understanding.

Best regards,

Kristina