Konibet Casino - Le vincite del giocatore sono state confiscate.

I won today using a bonus at Konibet Casino, but when I logged in a few hours after requesting a withdrawal, I received a message in my inbox stating that I had violated the terms of service, my account had been frozen, and my winnings had been confiscated.

There are things written there that I have no recollection of and I don't understand why it was confiscated, so I would appreciate your help.

コニベットカジノで本日ボーナスを使用して勝利したのですが出金申請して数時間後にログインするとインボックスに規約違反とされてアカウントを凍結され、勝利金を没収されました。

全く見覚えのない事が書かれており、納得いかない没収なので助けていただきたいです。

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Hello,

Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience with Konibet Casino.

Please allow me to ask you a few questions so I can better understand the situation.

• Could you please advise how long you were a player at the casino and when exactly your account was blocked?
• How did you learn about your account being blocked?
• What games did you play to accumulate your current balance in the casino? (slots, live games, betting on sports)
• Did you achieve your current balance with the help of a bonus?
• Could you please share with me your communication with the casino regarding the issue? Send emails or chat transcripts to my email at [email protected], or post screenshots here

I hope we will be able to help you resolve this issue as soon as possible. Thank you very much in advance for your reply.

Best regards,

Tomas

It was blocked on 2/19.

When I logged in, my winnings had been confiscated, and I received a notification in my inbox that my deposit had been frozen after being withdrawn, so I was unable to log in after withdrawing my deposit.

The winnings were still confiscated.

Since it was a Valentine's Day slot-only bonus, I only played slots.

Of course, I achieved it and withdrew the bonus.

ブロックされたのは2/19になります。

ログインして勝利金が没収されていたのでインボックス内で入金分出金後凍結のお知らせが来ており、入金分の出金後にログイン出来ませんでした。

引き続き勝利金は没収されていました。

バレンタインのスロット限定ボーナスなのでスロットのみプレイしました。

もちろん達成してボーナス出金しました。

There was no response from support either.

In the past, it seems that Konibet management has also ignored Casino Guru.

It was shameful to find that there are casinos in Japan that allow this kind of fraudulent practice to take place, where they only require you to make a deposit, and then if you win, they refund the amount you deposited and freeze it.

Please also tell me how to take these fraudulent casinos to court in accordance with their licenses.

サポートの返信も無くなりました。

過去どうやらカジノグル様にもコニベット運営は無視しているようです。

日本でこのような入金だけさせて勝てば入金分だけ返金して没収凍結をさせるような詐偽行為が罷り通るカジノが存在したのは不覚でした。

こういった詐欺カジノをライセンスに則り訴訟の場に持っていく方法も教えてください。

Thanks for your reply.

• Would you be able to share any evidence of the incident, such as confirmation of registration of your account and a screenshot of the error you receive when trying to log in to your player's account?
• If you received any communication from the casino regarding this or previous issues, send it to my email as well. My email is [email protected]

Thanks in advance for your cooperation.

Sent to email.

メールに送付しました。