Mafia Casino - L'account del giocatore è stato chiuso.

Hello, I have a request: can you help me? I have a problem with a game.

I created an account at Mafia Casino 2025 and sent an email stating that I would involve lawyers if I didn't receive my money.

They closed my account immediately after the threat, out of fear. Within a very short time, I had deposited 4800 euros and lost everything.

I have sent several emails to the casino requesting that my accounts be permanently closed via self-exclusion.

I haven't received any response. Could you help me get my lost money back? Do you offer refunds for gambling problems? I'm no longer getting any replies from the casino, and no one is responding to my emails regarding self-exclusion. I sent my last email on June 19th, and no one has responded.

Hallo ich habe eine bitte können sie mir helfen ich habe ein spielproblem

ich habe bei mafia casino 2025 ein konto erstellt und habe per email gesendet das ich anwälte einschalte wenn ich nicht mein geld bekomme

sie haben gleich nach der drohung mein konto geschlossen wegen angst innerhalb kurzeste zeit habe 4800 euro eingezahlt und alles verloren

ich habe mehrmals emails gesendet an das casino geschrieben das meine kontos endgültig geschlossen werden per selbstauschuss

ich habe keine reaktion zurück bekomme. Könnten sie mir helfen mein verloren geld zu bekommen ob sie rückerstattung anbieten bei spielprobleme ich bekomme keine antwort mehr von den casino ?und keine antwort auf meine emails wegen den selbstauschuss letzte email habe ich am 19.6 gesendet meldet sich keiner

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Hello,

Thank you very much for submitting your complaint. I am truly sorry about your negative experience with Mafia Casino. Please allow me to ask you a few questions, so I can understand the whole situation completely.

• Have you received any responses from the casino via email regarding your self-exclusion requests?
• If you did not receive any replies via email, have you tried reaching out to the casino through live chat or other official communication channels?
• Could you please confirm whether you have passed the KYC verification in this casino?
• Could you please share your communication with the casino? Send emails or chat transcripts to my email at [email protected], or post screenshots here.

I hope we will be able to help you to resolve this issue as soon as possible.

Thank you very much in advance for your reply.

Best regards,

Attila