NV Casino - Il ritiro del giocatore è stato posticipato.

Hello, on June 24, 2026, I requested a withdrawal of PLN 29,000, I went through the entire account verification process, after many contacts with the casino, I keep getting the answer that the withdrawal will be made after 14 business days, this period has passed and the funds have not been withdrawn without giving a reason, it is an obvious fraud.

Witam dnia 24.06 .2026 zleciłem wypłate środków w ilości 29000 zł , przeszedłem przez cała weryfikacje konta , po bardzo wielu kontaktach z kasynem uzyskuje cały czas odpowiedz ze wypłata nastąpi po 14 dniach roboczych , ten okres minoł a środki nie zostały wypłacone bez podania przyczyny , to jawne oszustwo

Important notice:

Casino Guru will never ask for payments or access to your accounts to complete KYC. If someone claims to be from Casino Guru and does that, do not share any information.

We only contact players through this official complaint thread or via @casino.guru e-mail addresses. Always check the sender’s domain and verify your complaint resolver’s e-mail address by clicking on their avatar visible inside the official complaint thread.

If anything seems suspicious, contact us directly.

Stay safe.

Hello,

Thank you very much for submitting this complaint. I'm sorry to hear about the problem you're experiencing. Please allow me to ask you a few questions to clarify your situation.

• What types of games did you play to accumulate the winnings you're trying to withdraw?
• Did you accumulate these winnings with or without a bonus?
• Have you been asked to provide a source of funds during your verification as well?

I hope we will be able to help you resolve this issue as soon as possible. Thank you in advance for your reply.

Best regards

Veronika