Opabet Casino - Il giocatore è attento al gioco responsabile.

Hello, my account has been open for months and they don't seem to take responsible gaming seriously. Could you please contact the casino? Sincerely

bonjour cela fait des mois que mon compte est toujours ouvert il ne prennes pas le jeux responsable aux sérieux, pourriez-vous svp contacter le casino. Cordialement

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Dear Rebecca85,

Thank you very much for submitting your complaint. I'm very sorry to hear about your negative experience. First, I'd like to explain the difference between closing an account and self-exclusion:

Closing an account is simple and has almost no impact - the player can reopen the account anytime, and the casino has no obligation to the player.

On the other hand, self-exclusion does have an impact. If a player successfully requests self-exclusion, the casino agrees not to reopen the account, or only under particular circumstances (after the cooling-off period, and this cannot be done for players who are addicted/with gambling problem).

Could you please specify the reason for closing your account? Please forward me the account closure requests that you sent to the casino. My email address is [email protected].

Thank you very much in advance.

Best regards,

Attila