Posido Casino - Il ritiro del giocatore è stato posticipato.

Hello, I already requested the first payment on April 9th.

Since then, three payouts are pending, and I still have a balance in my account.

I've contacted live support and sent emails, and I keep being told to be patient. Unfortunately, no one can give me a concrete date for the payout.

Guten Tag, ich habe bereits am 9.April die erste Auszahlung beantragt.

Seitdem sind drei Auszahlungen offen, und ich habe noch Guthaben auf dem Konto.

Ich schreibe dem live Support sowie E-Mails und mir wird immer wieder gesagt, dass ich Geduld haben soll. Eine konkrete Information mit dem Datum der Auszahlung kann mir leider keiner geben.

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Hello,

• Thank you very much for submitting this complaint. I'm sorry to hear about the problem you're experiencing. Please allow me to ask you a few questions to clarify your situation.
• Have you made any successful withdrawals from this casino before?
• Could you please specify if you passed the full KYC verification, or at least submitted any identity documents to the casino for verification?
• What types of games did you play to accumulate the winnings you've been trying to withdraw?
• Did you accumulate these winnings with or without a bonus?

I hope we will be able to help you resolve this issue as soon as possible. Thank you in advance for your reply.

Best regards

Veronika