RoboCat Casino - Il ritiro del giocatore è ritardato.

Hello,

I've been waiting for my withdrawal for weeks, and I keep getting told it will be processed and that I should be patient. Apparently, the terms and conditions state three business days. So far, nothing has happened. Casino Robot isn't doing anything.

Hallo,

Ich warte seit Wochen auf meine Auszahlung und immer wieder heißt es. Die Auszahlung wir erfolgen. Ich soll Geduld haben. Angeblich steht in AGBs ja drei Werktage. Bisher passiert nichts. Casino Robot macht nichts.

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Dear Tekodi,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Please allow me to ask you a few questions, so I can understand the whole situation completely.

• Have you made any successful withdrawals before?
• Could you please confirm that you have passed the KYC verification?
• Have you accumulated your winnings with or without an active bonus?
• Could you please attach a screenshot of your pending withdrawal?

I hope we will be able to help you to resolve this issue as soon as possible.

Thank you very much in advance for your reply.

Best regards,

Attila