TikiTaka Casino - Il prelievo del giocatore è stato confiscato.

I deposited 40 euros, played NORMALLY, slots, etc., and after 3 days I was banned for requesting a withdrawal of 70 euros for reasons they didn't tell me in live chat. Then at first they said, "Your withdrawal is pending," after literally 3 minutes they said, "Excuse me, sir, I confirm what you said. I asked the relevant department for information, and the withdrawal appears to have been cancelled by your bank's provider. Therefore, there are no withdrawals currently in progress." What kind of farce is this? I can easily send the evidence I have to anyone who can help me recover the money. Thank you.

Ho depositato 40 euro, giocati NORMALMENTE, slot ecc… e dopo 3 giorni sono stato bannato per aver richiesto il prelievo di 70 euro per motivi che in live chat non mi hanno detto, poi all’inizio hanno detto, il tuo prelievo è in attesa, dopo letteralmente 3 minuti hanno detto "Mi perdoni Sig. , confermo quanto da lei detto. Ho chiesto informazioni al Dipartimento competente ed il prelievo risulta cancellato dal fornitore del Suo Istituto Bancario. Dunque non ci sono prelievi in corso attualmente" ma che razza di pagliacciata è questa?, le prove che ho le posso inviare tranquillamente a chiunque mi aiuti a recuperare i soldi, grazie

Important notice:

Casino Guru will never ask for payments or access to your accounts to complete KYC. If someone claims to be from Casino Guru and does that, do not share any information.

We only contact players through this official complaint thread or via @casino.guru e-mail addresses. Always check the sender’s domain and verify your complaint resolver’s e-mail address by clicking on their avatar visible inside the official complaint thread.

If anything seems suspicious, contact us directly.

Stay safe.

Hello,

Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience with TikiTaka Casino.

Please allow me to ask you a few questions so I can better understand the situation.

• Could you please advise how long you were a player at the casino and when exactly your account was blocked?
• How did you learn about your account being blocked?
• What games did you play to accumulate your current balance in the casino? (slots, live games, betting on sports)
• Did you achieve your current balance with the help of a bonus?
• Could you please share a screenshot of the error you receive when trying to log in to your account?
• Could you please share with me your communication with the casino regarding the issue? Send emails or chat transcripts to my email at [email protected], or post screenshots here

I hope we will be able to help you resolve this issue as soon as possible. Thank you very much in advance for your reply.

Best regards,

Tomas