Il prelievo del giocatore è ritardato a causa del requisito di deposito aggiuntivo.

The casino was advertised on Tiktok and the ad promised $250 in bonus money that you could play immediately.

The games yielded big wins, the biggest of which was $25,000.

When I put the money in for withdrawal, I had to deposit $105 into the casino to verify the account (kyc)

I deposited $105 in BTC

I tried to withdraw money from my gaming account but then I got a notification that you need to make another deposit of $250 to verify your account.

Tiktokissa kasinoa mainostettiin ja mainoksessa luvattiin 250 Dollaria bonusrahaa jonka pääsi heti pelaamaan.

Pelit antoi isoja voittoja joista suurin oli 25000 Dollaria.

Kun laitoin rahat nostoon niin minun piti tallettaa tätä ennen kasinolle rahaa 105 dollaria tilin vahvistamiseksi ( kyc )

Talletin rahaa 105 dollaria BTC:nä

Yritin nostaa rahat pelitililtä mutta sitten sieltä tuli ilmoitus että joudut tekemään vielä 250dollarin talletuksen tilin varmistamiseksi.

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Hello,

Thank you very much for submitting this complaint. I'm sorry to hear about the problem you're experiencing.

Unfortunately, centwin.us is a scam website, and any claims of winnings from this site are highly unlikely to be legitimate. We strongly urge you not to deposit any more funds or engage further with this platform, as doing so may expose you to significant risks, including the potential loss of personal and financial information.

We’ve received numerous complaints about similar casinos with identical layouts. These casinos lure players with promises of high winnings, but when players attempt to withdraw their funds, they are met with repeated demands for unusually high deposits. Such websites include:

• winlaxy.com
• Plazmabet.cc
• xroxes.com
• Superbonuss.com
• Eltribet.com
• santasbet.com

This list is not exhaustive, as these sites frequently disappear and reappear under different names. These and more scams appear on our blacklist here: Casino Guru Blacklist.

We strongly advise you to cease all interactions with centwin.us and avoid sharing any sensitive information. If you’ve already done so, please take immediate steps to secure your accounts and monitor them for suspicious activity.

For more information on how to identify and protect yourself from scam casinos, you can read our article here: Scam Casinos Warning.

If you have further questions or need additional support, don’t hesitate to contact us. We’re here to help.

Best regards,

Tomas

Due to the increased volume of complaints during this time of year, we kindly request your patience while awaiting our responses. We aim to publish each complaint within 72 hours of submission, but reserve up to 7 days to reply to any subsequent comments. Additionally, please be aware that it might take a bit longer for your complaint to be assigned to a resolver, as we are currently managing over 1,000 complaints. Your understanding is greatly appreciated. Wishing you a delightful holiday season, and we will get back to you as soon as possible.

Dear KasinoMestari90,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

We regret to inform you that, due to the lack of response from the player to our messages, inquiries, and reminder, we are unable to proceed with further investigation or provide potential solutions at this time. As a result, we must close this complaint for the moment.
However, please note that the player retains the option to reopen this complaint at any time in the future should they choose to resume communication. We remain open and ready to assist in resolving the matter should the player decide to reach out again.

Thank you for your understanding.

Best regards,
Tomas
Casino.Guru