Vegasino Casino - I prelievi dei giocatori sono ritardati.

Good evening, I won around €4,000 on Vegas and I haven't received my €500 and €200 withdrawals (these are the only withdrawals I requested). It's been so many days and I wanted to ask for your help. I hope you can help me. I really need that money because I'm in dire financial straits, and this money would be a real lifesaver. Please, thank you.

buonasera ho vinto circa 4000€ su vegasino e non ho ricevuto i miei prelievi di 500€ e 200€ (sono gli unici prelievi che ho richiesto) sono passati tantissimi giorni e volevo chiedere il vostro intervento ❤️ spero possiate aiutarmi ho molto bisogno di quei soldi perché sono in una situazione economica disastrosa e questi soldi per me sarebbero una bella boccata di ossigeno. vi scongiuro grazie

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Dear fedx,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Please allow me to ask you a few questions so I can fully understand the situation.

• Have you made any successful withdrawals before?
• Could you please confirm that you have passed the KYC verification?
• Have you accumulated your winnings with or without an active bonus?

I hope we will be able to help you resolve this issue as soon as possible. Thank you very much in advance for your reply.

Best regards

Petra