Wazamba Casino - L'account del giocatore è stato chiuso senza motivo.

My Wazamba account was permanently closed due to an internal decision. I have not violated any terms and conditions. I am requesting assistance in withdrawing my funds to my Binance wallet. I hope you can help me, as the casino only notified me of the closure but has not responded to my emails regarding a refund.

Attached is the email regarding the cancelled withdrawal and the unilateral closure notice.

Thank you

Mi cuenta de wazamba fue cerrada permanentemente por una decision interna. No he cometido ninguna violacion de los terminos y condiciones. Solicito por favor ayuda para retirar mis fondos a mi billetera de binance. Espero que me puedan ayudar ya que el casino solo me comunico del cierre pero no responde mis correos respecto a la devolucion de mi dinero.

Adjunto correo de retiro cancelado y de comunicado de cierre unilateral.

Gracias

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Hello,

Thank you very much for submitting your complaint. I'm sorry to hear about your problem. Please allow me to ask you a few questions, so I can understand the whole situation completely.

• Could you please advise which games you focused on - slots, live casino, sports betting, etc.?
• Did you pass the verification before you lost access to the account?
• Did you accumulate your winnings with or without an active bonus?

I hope we will be able to help you resolve this issue as soon as possible.

Thank you very much in advance for your reply.

Best regards,

Attila