Vulkan Vegas Casino - Il giocatore ha difficoltà a contattare l'assistenza del casinò.

I wrote the support several times, an employee comes into the chat and has been able to ignore me for an hour. I do not recommend this casino to anyone because there was no more message except "wait a minute". This is pure cheek and has never happened to me anywhere else LG

Ich habe den Support öfter geschrieben ein Mitarbeiter kommt in den Chat und ignoriert mich seit einer Stunde gekonnt. Ich empfehle dieses Casino nicht weiter da außer „ warten sie einen kleinen Moment" keine Nachricht mehr kam. Das ist pure Frechheit und ist mir wo anders noch nie passiert LG

Dear Tim,

Thank you very much for submitting your complaint. I’m afraid, I will need more information regarding your problem. Why you have been trying to contact casino support? Was your withdrawal delayed? Could you please elaborate? I will be waiting for your reply patiently.

Best regards,

Petronela

Dear Tim,

We are extending the timer by 7 days. Please, be aware that in case you fail to provide the required information in the given time frame, we will reject your complaint.

Unfortunately, we’re rejecting this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with a further investigation or suggest possible solutions.

The player can reopen this complaint anytime.