Frage zu Glücksspiel-Websites mit Curaçao-Lizenz, die einen falschen Händlerkategoriecode verwenden (Seite 112)

I got a letter from the bank on my APP saying they had tried taking a payment, and the back has blocked it and contacted them.

We have received your card complaint and then investigated whether you are entitled to compensation for them

amounts that you have claimed to us. In our investigation of your case, we have compiled it

information that you have entered in your card complaint and then checked this against technical

data and the conditions that apply to your card.

You have carried out the purchases you are claiming yourself but have stated that you believe the bank should

have refused to carry out the transactions because the transactions relate to gaming transactions.

According to the gaming regulation, payment service providers must reject payment orders there

is used and where authorization has taken place through the use of MCC code 7995, all below

condition that the card transaction takes place with a sales company that should have a Swedish gaming license

but who miss it. Because MCC code 7995 has not been used in any of the transactions

as you claim, the bank had no obligation to reject the transactions in question.

You yourself are responsible for which pages you provide your card details to and for reading them through

terms and conditions that apply to the sales company you enter into an agreement with.

The bank has carried out the transactions correctly in accordance with the payment instructions you have

left.

There is no basis for you to request that the bank restore your account with a complaint

amount. The bank has therefore decided not to grant your card complaint.

In the attached information sheet, you can read about where you can turn to in your case if you

believes that the bank's decision is incorrect.

Vi har tagit emot din kortreklamation och därefter utrett om du har rätt till ersättning för de

belopp som du har reklamerat till oss. I vår utredning av ditt ärende har vi sammanställt den

information som du har angivit i din kortreklamation och sedan kontrollerat detta mot tekniska

data och de villkor som gäller för ditt kort.

Du har själv genomfört köpen du reklamerar men har angett att du anser att banken borde

ha vägrat att utföra transaktionerna eftersom transaktionerna avser speltransaktioner.

Enligt spelförordningen gäller att betaltjänstleverantörer ska avvisa betalordrar där kort

används och där auktorisation skett genom användning av MCC-kod 7995, allt under

förutsättning att korttransaktionen sker mot ett säljföretag som borde ha svensk spellicens

men som saknar det. Eftersom MCC-kod 7995 inte har använts i någon av de transaktioner

som du reklamerar har banken inte haft någon skyldighet att avvisa transaktionerna i fråga.

Du är själv ansvarig för vilka sidor du lämnar ut dina kortuppgifter till samt att läsa igenom de

villkor som gäller för det säljföretag du ingår ett avtal med.

Banken har utfört transaktionerna korrekt i enlighet med de betalningsuppdrag som du har

lämnat.

Det saknas grund för att du kan begära att banken ska återställa ditt konto med reklamerat

belopp. Banken har således beslutat att inte bevilja din kortreklamation.

I bifogat informationsblad kan du läsa om vart du kan vända dig vidare i ditt ärende om du

anser att bankens beslut är felaktigt.

I understand that it's probably not the nicest thing if someone stops answering you, but please behave politely and keep similar words to yourself. 

I know who these are but you won’t get the money back. I even contacted the payment provider who claims to have contacted them on my behalf.

mgtechstores.com

thejansel.com

both email address on the websites are fake

So the bank sides with them! Nice and serious. But what should one expect from a bank that has previously laundered money in these areas

Så banken ställer sig på deras sida! Nice och seriöst. Men vad ska man förvänta sig av en bank som tidigare tvättat pengar o dessa trakter

is this what has been said to you or are you telling somebody

has anyone had any dealings with Gladys Technologies

To be honest

these sound dodgy

i haven’t found anything on google relating to them

chargeback with your bank

The banks usually know nothing about the payment service providers' schemes.

It's just a standard response from the bank, self-authorised, own fault. The bank is liable if they charge back the 3DS transactions.

However, the bank would have to fulfil its duty of care and report the transactions to Mastercard accordingly so that the merchants are blocked. It's almost the perfect way to launder money. No possibility of chargebacks because receipts are missing etc.

What did you report to the bank when you successfully made chargebacks? How long did it take for you to charge back? I'm stuck with Revolut. thank you

Mitä ilmoitit pankille kun teit onnistuneesti takaisinveloitukset? Kauanko sinulla kesti takaisinveloituksissa? Olen jumissa Revolutin kanssa. Kiitos

I said to them that I’m raising a merchant dispute due to the company closing my account down and not returning my funds. I also told them that in my country(United Kingdom) it’s illegal for them to let you use their platform

Did you have funds in the casino account or did you want to play them? Did the chargebacks take long?

Oliko sinulla varoja kasinotilillä vai kerkesitkö pelaamaan ne? Kestikö takaisinperinnät kauan?

My chargebacks took a few weeks. Less than a month. I had no funds in the account but I did have cashback in there

I appealed Swedbank's decision (above) to their customer ombudsman.

Jag överklagade Swedbanks beslut (ovan) till deras kundombudsman.

I have around £4700 of transactions with Santeda through open banking I contacted my bank today and tried to raise a dispute but they were having none of it as I had received a transaction back from Santeda at some point I tried to say that they have just done this to keep me engaged and depositing funds but this fell on deaf ear’s, any advice or does it sound like a lost cause ? I’ve also been in touch with the financial ombudsman today explained the situation to see if they can do anything about this

Hey, gave this a go and payoff just keep closing every email I cc them in ...

Tbh I’ve tried getting money bank from open banking and there’s literally no way as you can’t raise a chargeback. I tried contacting the payment provider who was WINTERMDSE for around 1800 and they just ignore me now so they’re never going to return the money either. The only way you can get it back is if Santeda refunds you, I’m not sure about financial ombudsman as I haven’t gone down that route. I feel like now you have your rejection from the bank, you can defiantly contact them to see if they can help. You can try say to them you have a gambling block on your card, you’re a vulnerable person and the company used a wrong merchant code to bypass the gambling block on your card, id write a fully prepared statement

When I spoke to the bank on the same matter they say mmmm well it’s not fraud as you made the payments, we understand your situation but we can’t help.

is there a way to get Santeda to refund?

Tbh I doubt any of these shady companies will refund. They’re out to rob players, so they’ll take anything they will get. Their classic victim is UK players that are on Gamstop, as they know people with addictions will spend a shit load of money