Bitsler Casino - generelle Diskussion (Seite 3)

Forgive me for my persistence, yet do you know anyone who could help you with written English?

I really fail to understand, I'm sorry.

I can't say for Radhika that you can't help me

I say for Bitsler casino support that they can't help me

I can't say for you that you can't help me

You help me

And bitsler support can't help me

Ok. I'm sure Tomas will do his best! Good luck to you. 🤞🤞

Hii Tomas sir What's happening about my complaint

Hello again. Tomas is not here, and he will never be available on the forum, as long as I can say.

I'm more than convinced. I already told you to review your complaint using the proper link:

https://casino.guru/bitsler-casino-player-suspects-the-account-has-been

At this moment, Tomeas is actually waiting for you. Thus, I suggest using this link now and replying to Tomas as soon as you can.

Thank you🙏

Good afternoon I would like to know how long it takes to withdraw funds? At first they told me that the withdrawal happens instantly, now they write to me like this. They don't say any deadlines. I completely passed the verification. I won back the deposit amount according to all the rules

Добрый день! Я хотел бы узнать как долго производится вывод средств? Сначала мне сказали что вывод происходит моментально, теперь мне пишут такое. Не говорят никаких сроков. Верификацию я полностью прошел. Сумму депозита отыграл по всем правилам

Hello there. I can understand your concern with this issue and I'm sorry you are going through this. It is not that often this happens, and it could be a bit frustrating, but the good thing is that casino has actually informed you about its actions. Let me try to make you feel a bit better here, if I may. If you check the safety index of the casino, and also read some user reviews, I would say it looks really promising. Just click/tap on this link to do so if you like to 😉.

I can also see that you've opened a complaint and Petronela has explained how the casinos usually work. Do you maybe have any news from the casino? Please post any update here and keep our complaint team updated as well. You can do so easily here.

Will be waiting for you to tell us how it goes 🤞.

I want you to know that the deadlines that you announced are coming to an end and I am not receiving any changes or new information from the support staff. I don't know how it is possible to have such a level of rating with such quality of service. To effectively resolve my issue, I also wrote a complaint to askgamblers, providing screenshots and data for processing in more detail. So I want you to know that my first priority is to achieve justice. And receive an amount of 685 usdt, which is still currently in "pending" mode for more than 10 days

Я хочу чтобы вы знали что сроки которые были вами озвучены подходят к концу и никаких изменений или новой информации от сотрудников поддержки я не получаю. Я не знаю как можно иметь такой уровень оценки с таким качеством обслуживания. Для эффективности решения моего вопроса я также написал жалобу на askgamblers уже более детально предоставив скриншоты и данные для обработки. Поэтому я хочу чтобы вы знали я намерен в первую очередь добиться справедливости. И получить сумму в размере 685 usdt которая все так же на данный момент в режиме "в ожидании" уже более 10 дней

Well, for deadlines, you must seek out the casino staff, I bet. Have you noticed we are not casino employees here? So frankly, we rely on the same source of information.

For the safety index - the withdrawal speed is not counted because it differs based on many details, so it can't be measured properly. Safety Index suggests how likely you are to be treated fairly. Since your complaint is still open, this question is, for now, out of hand.

Additionally, we allow the casino 14 full days to run the KYC and fulfill the associated payments. Additional safety checks are excluded. Try to be patient, please. We are not the Ask Gamblers.