CryptoLeo Casino - generelle Diskussion (Seite 2)

Thank you Romi for your message. It's very frustrating because I already had a verified account, I was playing and withdrawing without any problems and yet they blocked my withdrawals and asked for more documents to verify. They asked for documents that no other casino has ever asked me for. Bank statements, pay slips, everything... and I sent them and the account was verified. And yet they won't let me withdraw, they won't give me an answer or say anything? They're clearly delaying and doing everything they can not to pay me. I can't understand how this casino has such a high rating here on casinoguru. I've already replied to Veronika and even sent all the documents the casino asked for.

Obrigado Romi pela sua menagem. É muito frustrante sim porque eu já tinha a conta verificada, ja jogava e levantava sem problemas e mesmo assim eles bloquearam os levantamentos e pediram mais documentos para verifivação. Pediram documentos que nunca outro casino me pediu. Extratos bancarios, recibos de vencimentos, tudo... e eu enviei e a conta ficou verificada. E mesmo assim não me deixam levantar, não me dão resposta nem dizem nada? Estão claramente a atrasar e a fazer de tudo para não me pagar. Não consigo perceber como este casino tem uma nota tão alta aqui no casinoguru. Já respondi à Veronika e enviei inclusive os documentos todos que o casino me pediu.

I would like to inform you that after much insistence, my account has finally been approved and my withdrawals processed. thanks for all your help

Gostaria de informar que apos muita insistência, finalmente a minha conta foi aprovada e os meus levantamentos processados. obrigado por toda a ajuda

Hey, that is really great that after all this you finally got it.

Did you already receive the money as well?

It is for us important information because, without your confirmation, Veronika is not able to close your complaint, you know.🙂

Hi Romi, yes, I've already received the money in my account. I've also informed Veronika and the case is closed. Thank you for your help. 😉

Olá Romi, sim já recebi o dinheiro na minha conta. também já informei a Veronika e o caso está encerrado. Agradeço a ajuda. 😉

That's nice of you and I am glad you got it solved.

Will you continue playing there now? What do you reckon?