Nucleonbet Casino - generelle Diskussion (Seite 2)

I guess so

I'm just upset that they don't want to pay out the money

I keep writing what is wrong with my photo, there is simply no answer

That's why I can't tell you what's wrong

Warm greetings

Yes, I encountered this at nucleonbet

Да, я столкнулся с этим в nucleonbet

Just do not ask very often, please - that would not help either.

Sadly, without further advice from the casino, not much we can do now. 🙁 Let's wait for a few days, let me know in case the casino contacts you in the mean time.

Hello,

I read the post, I was thinking whether the MGA would help you further since this is the license provider.

Feel free to try that here:

https://www.mga.org.mt/support/online-gaming-support/

Let me know how it works, please.

Anyway, you have already submitted lots of complaints via our resolution center, this is an exception, so now I wonder what made you change the approach. Can you tell? 🙂

At first I thought that if the casino has a Maltese license, then I should not have any problems.

When the problems appeared, I saw that the complaints of other nucleonbet players were never answered, so I decided to act immediately through MADRE.

When I received a response from MADRE, my hands dropped, but you gave me good advice, I will continue to write complaints, thanks 🙂

Сначала я считал, что если казино имеет мальтийскую лицензию, то у меня не должно появиться никаких проблем.

Когда проблемы появились, то я посмотрел что на жалобы других игроков nucleonbet ни разу не ответили, поэтому решил сразу действовать через MADRE.

Когда получил ответ от MADRE, то у меня опустились руки, но вы дали мне хороший совет, буду писать жалобы дальше, спасибо 🙂

Hi

I already did, but unfortunately didn't get an answer

Warm greetings

Honestly, the Maltese license is considered one of the best. Hence I'm quite surprised this casino earned a such low reputation:

Let's hope for the best now witht he licensing authority 🤞

Hi there,

Do you mean that you've contacted the licensing authority? for how long have you been waiting for a response?

About 2 weeks

I Would not be so surprised if we were talking about Curacao, in the case of Malta I'm sorry to hear this. 

Just to make sure, how exactly did you submit the complaint?

Did you notice the link I sent to ovaaal, had you used the same, please?

Yes I have

What do you mean by Curaçao?

Curacao is another license provider that sells licenses to online casinos. Read more here.

Just keep in mind that this casino is licensed in Malta.

Hi

After a long back and forth I would like to announce that my first two payments have already been approved and landed on my account.

Thank you for your efforts

Wow, now I'm shocked - positively! 👍🎊

I update Kristina about that, kindly confirm as soon as you'll be paid in full. 😉

Ok

Bad casino. I do not recommend anyone to play at this casino. Where can you report that casino? There must be somewhere you can report that casino. I did not get my money 1200 euros. No response to Mail it counts as fraud. If you want to play, never play here at this casino.

Dåligt casino . Jag rekommenderar inte någon att spela på detta casino . Vart kan man anmäla den casino ? Det måste finns nånstans man kan anmäla den casino . Jag fik inte ut mina pengar 1200 euro. Inget svar på Mail det räknas som bedrägeri. Du som vill spela så spela aldrig här på denna casino .

Hello,

if you read this thread you'll find that other players have the issues too. As you can see, at least one player was recently paid.

Check the casino review, to see its licensing authority and reputation. I would however try to submit a complaint here.

Another option is to contact the licensing authority - Malta in this case 🤔

I just wanted to let you know that after a long back and forth, my withdrawals have been approved and already credited to my account

Many Thanks