Wizebets Casino - generelle Diskussion (Seite 4)

Hi I did it directly from my account and so far nothing ....neither in the casino balance nor in the bank account I send emails and they reply automatically 😔

Olá fiz diretamente da minha conta e até agora nada ....nem no saldo do casino nem na conta bancária mando email e respondem respostas automáticas 😔

Hi, I did it directly from my bank account and so far nothing is showing either in the balance or in the bank account ☹️

Olá fiz diretamente da conta bancária e até agora nada nem no saldo nem na conta bancária não aparece em lado nenhum ☹️

I've had the same thing happen to me and I was told it could take up to 48 hours (working days). If you haven't received your deposit after this period, send an email with the payment details and proof of payment and contact the support chat. I personally recommend using Skrill to deposit and withdraw at casinos. I always find it quicker and with almost no problems! I hope you manage to solve this deposit problem!

Já me aconteceu o mesmo e o que me diziam era que podia demorar até 48 horas ( dias úteis ). Caso não recebas o teu depósito ao fim desse período envia um email com os detalhes do pagamento e comprovativo do mesmo e entra en contacto com o chat de suporte. Eu pessoalmente recomendo que uses Skrill para depositar e levantar nos casinos. Eu sempre mais rápido e quase sem problemas! Espero que consigas resolver esse problema do depósito!

Good morning, it's never happened to me and so far there's nothing in the casino or in the account balance. I've already sent the receipt to them and they just ignore it and say that my bank hasn't paid it and that's a lie..😔

Bom dia a mim nunca me aconteceu e até agora nada nem.no casino nem no saldo de conta .já enviei o comprovativo para eles simplesmente ignoram e dizem que o meu banco não pagou isso e mentira ..😔

What if you tried to contact the company processing the transfer? I imagine there is an intermediary.

E se tentares entrar em contacto com a empresa que processa a transferência? Imagino que exista um intermediário.

Well, if they don't get paid, maybe they have nothing to say to you yet. So when you look at your bank statement, the deposit is already taken from your account and therefore the payment has been transferred without any problems, yes? I guess you will have to wait it out and if nothing happens I would contact the casino and show them the proof from the bank statement that the deposit has been transferred.

Hello, I've already sent it and they say it's my bank's problem, that's a lie. I have the proof of payment that I've already sent them. They're all liars, so far nothing in the casino balance or in the bank account 😔

Olá já enviei e eles dizem que o problema e do meu banco e mentira eu tenho o comprovativo de pagamento que já lhes enviei .são todos uns mentirosos até agora nada nem no saldo do casino nem na conta bancária 😔

Hello, I've already been to the bank, I've already sent the proof of payment and they still say that it was my bank that didn't make the payment, that's a lie, I have the proof and I've already sent it to them, they just ignore me, they don't care, they're thieves, I've already sent more than 20 emails and nothing but automatic replies saying that it's my bank's fault and I have the proof...anyway, I don't know what to do anymore, I wish they'd resolve the situation but I can see that they're not going to do anything and that's how they're going to cheat their customers 😔

Olá já fui ao banco já enviei o comprovativo de pagamento e mesmo assim dizem que foi o meu banco que não fez o pagamento e mentira eu tenho o comprovativo e já lhes enviei simplesmente ignoram não querem saber são uns ladrões já enviei mais de 20 email e nada só respostas automática a dizer que a culpa e do meu banco e eu tenho o comprovativo...enfim já não sei o que fazer gostava que resolveram a situação mas já tou a ver que nada vão fazer e assim vão enganado os clientes 😔

Unfortunately, this is a complicated process and you often need to contact the payment provider. But if you have done so and everything is fine on your side, then you will probably just have to wait. It might be good to know if the casino also has a third party provider through which it processes the money and therefore if they can start the investigation. But that's just a thought and based on how the casino communicates with you, it might not be that easy.