BetAdrian Casino - discussione generale

Hello,

I will check your complaint as soon as it's been reviewed and visible to the public.

In the meantime, would you mind sharing more details about what has happened, please?

Hello,

this is kind of a story. 🙁 Thank you for sharing.

A good example of how the customer should never be approached.

Is this issue related to sports betting, please? Normally, I would encourage you to submit a complaint, sadly we only deal with casino games, so I'd like to be sure about it first.

Well, it may be related, to our warning:

It seems you missed my question: Is this issue related to sports betting only, please?

Oh, I'm sorry to hear this, I wish I could help you.

Hello hitt89,

thank you for your tip! I'll forward it to our Data Team ad we shall see what score this site gets.

Good to know!

Well, we're constantly working on the best way how to deal with such reviews. What we value the most is to keep all reviews intacted from the casino's "compensations", we want them to be genuine, hence I put quite an effort into checking Casino Guru user reviews daily.

It's always good to be one step ahead😀.

Today made something wich i didn't expect. betadrian has a new ownership and they returned me my balance of my account (about 1023€) and opened again my account. As i checked they have real licence now. I asked to them to returned me and the rest 1300€ which was in pending withdrawal wich i never received. They said that they checked if i its true (it is true previus scammers never paid me) but all this signs show that betadrian for me is being trustful bookmaker. I hope they return me and the rest money.

It is understandable that you would want to recover the €1300 that was pending withdrawal and that you never received, considering the previous situation where scammers did not comply with payments. It's good if the company is willing to look into this situation and deal with it appropriately.

Make sure you maintain clear and documented communication with the responsible Betadrian support or team. This may involve keeping records of all conversations, emails or messages exchanged, in case you need them for future reference.

However, always remember to gamble responsibly and not invest more money than you are willing to lose. Even if the current situation with Betadrian looks positive, the betting industry can be volatile and it is important to be careful when handling your money.

É compreensível que você queira recuperar os 1300€ que estavam pendentes de levantamento e que nunca recebeu, considerando a situação anterior em que golpistas não cumpriram com os pagamentos. É bom que a empresa esteja disposta a verificar essa situação e a lidar com ela de maneira adequada.

Certifique-se de manter uma comunicação clara e documentada com o suporte ou equipe responsável do Betadrian. Isso pode envolver manter registros de todas as conversas, emails ou mensagens trocadas, caso você precise deles para referência futura.

No entanto, lembre-se sempre de jogar de forma responsável e não investir mais dinheiro do que está disposto a perder. Mesmo que a situação atual com o Betadrian pareça positiva, a indústria de apostas pode ser volátil e é importante ter cuidado ao lidar com o seu dinheiro.

All good news. I'm glad you got one withdrawal and hopefully the second one will be just as successful. 

I also saw that you have reopened your complaint based on this situation and we will see where your case goes from here. 

Anyway, If anything changes again, don't hesitate to let us know.

I hope everything will turn out well.