Coolzino Casino - discussione generale

Good bookmaker

Hi, do you bet only on sports or do you play slots as well? What do you like about this bookmaker?

Only if it's for you I'm late with my withdrawal and the resolution of the program is zero

So se for pra si estou com o meu saque atrasado i resolução do programa e zero

This is an amusement where you only spend money because in order to make a withdrawal they find ways to delay it so that your money is withheld.

Isto e um divertimento onde só se gasta pois pra fazer um levantamento arranjam maneiras de fazer atraso só pra seu dinheiro ficar retido pra já dou nota 0

Would you like to tell us more about the issue you experience there?

Maybe we could be able to help somehow. 🙂

Good morning,

I wanted information on how long a withdrawal takes.

thank you very much for your attention

Good day.

I believe that the best way how to find out is to ask the support at the casino. Have you tried that?

Have you requested it already or are you still waiting to do that?

Hello, I think this casino is getting worse!! After 6 paid withdrawals over the last 6 months in the last 2 weeks I am facing problems withdrawing, it turns out that they have asked me for verification again, they have asked me for many additional documents again, I sent the documents they have verified the account again, I requested the withdrawal again and they have told me again that I have to verify the account again asking me for other additional documents that I deliver them and the verified account but it turns out that the payment is not effective and they keep asking me to send other documents that have nothing to do with the casino, with the deposits I made at the casino, as proof of funds I sent payroll, I sent the paysafecard transaction history where you can see all the deposits and I also sent proof of the payroll received from the bank and now they ask me for the history of the last 6 months of my bank account but why do they need the history of my bank account if I always use paysafecard to deposit and all the deposits appear there and they approved the document? I saw in a review here on Casinoguru that a player from Portugal recently had the same thing happen to him, and then they confiscated his winnings, accusing him of violating their anti-fraud terms and conditions? Seriously, what a way to steal! I have the feeling they're using delaying tactics and are acting the same way toward me. Could I get help withdrawing the money I have from this casino?

Hola, creo que este casino va empeorando!! despues de 6 retiros pagados durante los ultimos 6 meses en las ultimas 2 semanas enfrento problemas para retirar, resulta que me han vuelto a pedir verificacion, me han vuelto a pedir muchos documentos adicionales, envie los documentos me han vuelto a verificar la cuenta, volvi a pedir el retiro y me han vuelto a poner que tengo que volver a verificar la cuenta pidiendome otros documentos adicionales que se los entregue y la cuenta verificada pero resulta que el pago no se hace efectivo y me siguen pidiendo enviar otros documentos que no tienen nada que ver con el casino, con los depositos que hice en el casino, como prueba de fondos envie nomina, envie el historial de transacciones de paysafecard donde se pueden ver todos los depositos y tambien envie comprobante del banco de la nomina recibida y ahora me piden el historial de los ultimos 6 meses de mi cuenta bancaria pero porque necesitan el historial de mi cuenta bancaria si siempre use paysafecard para depositar y alli salen todos los depositos y aprobaron el documento? vi en una reseña aqui en casinoguru que hace poco a un jugador de portugal le ha pasado lo mismo y luego le han confiscado las ganancias acusandolo de inflingir sus terminos y condiciones antifraude? de verdad que formas de robar!! tengo la sensacion de que estan usando tacticas dilatorias y que estan actuando de la misma manera conmigo, podria recibir ayuda para retirar el dinero que tengo en este casino?

If you have such problems, you can definitely use our team and we will see what we can solve. 

I think that unless you've made a deposit otherwise, then they don't have to ask you for a bank statement from 6 months ago, but it's not something that's uncommon, to tell you the truth. I've seen it a couple of times. 

Anyway, you also have a delayed payment which has been going on for a while so I would go to the complaint. 

I firmly believe that everything will be cleared up. 

I am exactly in the same position as you.

They asked me for verification after verification after verification. They are just simply thieves. I already opened a reclamation.

After trying several sites, I settled on Coolzino Casino because of its fair play and transparency. The Coolzino login was fast, and I appreciated that they explained everything clearly on their Coolzino sito ufficiale. I’ve had great luck with the Coolzino bonus slots. Definitely recommend to friends.

It's great that you are doing well in the casino and have good experience here. Is there anything you would improve or what is wrong with the casino? What about the withdrawals?