FestivalPlay Casino - discussione generale

I recently deposited with this casino and won and now having trouble with my withdrawal Has anyone actually gotten any money from this casino or are they a scam

Hey, from what I've seen, the casino has a pretty low safety rating.

Anyway, what's important is: what exactly are your issues with the withdrawal? What did the casino tell you, and how long have you been waiting? Did you have to verify your account?

Please let me know.

I was actually able to withdraw, the problem with this casino is the fine print. It's understandable that a bonus has a rollover requirement, but at FestivalPlay your own deposit has a 5x rollover, which is why they reject withdrawals.

After completing the rollover, verifying my account, and receiving the deposit within 48 hours, I came out ahead because I was going to withdraw less XD

La verdad yo si pude retirar, el tema de este casino es la letra chica, es entendible que un bono tenga rollover, pero en FestivalPlay tu propio deposito tiene un x5 de rollover, por eso te rechazan los retiros.

Al final de hacer el rollover, verificarme y 48 horas me depositaron, sali ganando porque iba a retirar menos XD

Hello, the overall experience is quite good, despite the festival-related 5X wagering requirement for deposits, correct?

I honestly could not tell, so maybe if something was not clear or obvious, we can talk more here. 🙂

How long did it take from when you started the withdrawal process until you received your money?

Cuanto tiempo se tardaron desde que iniciaste el proceso de retiro hasta que te llego tu dinero.

Hey, are you also waiting for a payout when you asking this? 🙂

You can also describe your situation if you want.

I managed to solve it, the process of obtaining the required documentation for account verification (identity, address and bank details) took too long.

After all that waiting and hassle, once I initiated the withdrawal (I did it via Skrill for speed), it took Festival Play two business days to pay. Thankfully, they did pay. But they charged me a commission on the total withdrawal amount. About 60,000 CLP, approximately 60 USD. The good thing is I managed to get that money out.

Ya logre solucionar, se demoro demasiado el proceso de documentacion requerida para la verificacion de cuenta ( identidad,domicilio y bancaria) .

Luego de todo ese circo de espera una vez iniciado el retiro ( lo realize via skril para mayor rapidez) se demoro 2 dias habiles en pagar festival play.si pagaron menos mal. Pero al monto total a retirar me cobraron una comisio. De 60.000clp aprox 60 usd. Lo bueno que logre sacar ese dinero

Hey, let me say that I'm glad to see you managed to resolve the withdrawal. In my opinion, the fee you mention is truly a bit higher, so thanks for mentioning it. Do this casino have such a fee stated in the rules, maybe? I guess it was a percentage, but that's just a guess. Still, kind of unexpected, I reckon.

2 days

2 días